---
title: "Social Media Engagement Platform"
ocid: "ocds-b5fd17-fe5d59c0-4508-463d-8e0b-f9be1712f322"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe5d59c0-4508-463d-8e0b-f9be1712f322"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fe5d59c0-4508-463d-8e0b-f9be1712f322.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fe5d59c0-4508-463d-8e0b-f9be1712f322.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2024-04-02"
---

# Social Media Engagement Platform

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-fe5d59c0-4508-463d-8e0b-f9be1712f322

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe5d59c0-4508-463d-8e0b-f9be1712f322)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fe5d59c0-4508-463d-8e0b-f9be1712f322.json)

## Summary

The Financial Ombudsman Service in London has awarded a contract for the provision of a Social Media Engagement Platform to Orlo, a large-scale business based in Birmingham. The contract, valued at £50,798 GBP, is for a period of 1 year with the possibility of extending for an additional year. The procurement method used was selective, involving a call-off from a framework agreement. The tender period ended on February 14, 2024, with the contract period starting on February 15, 2024, and ending on February 14, 2025.

This opportunity for business growth in the services sector is particularly suited for companies specialising in software packages and information systems. Small and medium-sized enterprises (SMEs) are considered suitable for this tender. Businesses interested in providing social media engagement platforms and related services should consider engaging with the Financial Ombudsman Service for potential future opportunities in this field.

## Notice

Award notice of a contract with Orlo for the provision of a Social Media Engagement Platform. The contract is for a period of 1 year with the option to extend for an additional 1 year.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fb9654a4-ae8c-4aa6-835b-56401491d029 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Apr 2024 |
| Submission deadline | 14 Feb 2024 |
| Future notice date | Not specified |
| Award date | 14 Feb 2024 |
| Contract period | 15 Feb 2024 - 14 Feb 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,798 |
| Lots value | Not specified |
| Awards value | £50,798 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORLO |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 2 Apr 2024 at 14:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fb9654a4-ae8c-4aa6-835b-56401491d029

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fb9654a4-ae8c-4aa6-835b-56401491d029
  2nd April 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe5d59c0-4508-463d-8e0b-f9be1712f322. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fe5d59c0-4508-463d-8e0b-f9be1712f322.json.