--- title: "W127690 Communications/Marketing Systems RFI" ocid: "ocds-b5fd17-fe884b4f-5a1e-4787-b2b2-a9bc1f18c800" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe884b4f-5a1e-4787-b2b2-a9bc1f18c800" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fe884b4f-5a1e-4787-b2b2-a9bc1f18c800.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-fe884b4f-5a1e-4787-b2b2-a9bc1f18c800.json" source: "Contracts Finder" current_stage: "Planning" buyer: "NHS BUSINESS SERVICES AUTHORITY" published: "2024-03-01" --- # W127690 Communications/Marketing Systems RFI Buyer: NHS BUSINESS SERVICES AUTHORITY Current stage: Planning OCID: ocds-b5fd17-fe884b4f-5a1e-4787-b2b2-a9bc1f18c800 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe884b4f-5a1e-4787-b2b2-a9bc1f18c800) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-fe884b4f-5a1e-4787-b2b2-a9bc1f18c800.json) ## Summary The NHS Business Services Authority is planning a tender process for "W127690 Communications/Marketing Systems RFI" in the services category. The objective is to renew contracts for social media management software, marketing automation platform, and media monitoring service. The engagement end date is set for 15th March 2024. The location of the procurement is Newcastle upon Tyne, United Kingdom. The NHSBSA seeks information on potential services that could meet their needs, aiming for service continuity with an earliest start date of 28th June 2024. This tender presents an opportunity for businesses offering software-related services, public relations management services, IT consultancy, multimedia software, and communication software development. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise organisations (VCSEs) are encouraged to participate. Businesses with innovative solutions capable of meeting the NHSBSA's communication and marketing requirements are well-suited to compete in this tender process. ## Notice The NHSBSA's Communications and Marketing Team is divided into four sub-teams: * Media and Campaigns * Internal Communications and Engagement * Marketing and Events * Strategic Engagement Their purpose is to deliver best in class public service communications that support the delivery of the NHSBSA's strategic goals, enable the effective and efficient operation of our services and improve the health of the nation. The Communications and Marketing Team currently has three contracts in place to ensure these services are met.: 1. Social media management software 2. Marketing automation and email marketing platform 3. Media monitoring service. All three services are required to be renewed during 2024, with an earliest start date of 28th June 2024 to ensure service continuity. Ahead of these contract expiries, the NHSBSA is looking for information regarding potential services that could meet our requirements. We are looking to establish if our needs can be met via a different approach, e.g. one single system as opposed to multi-system approach. We have already explored how Microsoft Dyanmics365 Marketing could be used to meet these specific needs. However, this has been deemed not to be a suitable solution at this stage, due to the limited scale of this requirement. About NHSBSA: The NHSBSA is a national organisation providing a broad range of business services that support the wider NHS. Further information on our extensive service portfolio can be found at: https://www.nhsbsa.nhs.uk/about-us. Further information related to the early market engagement activities and how to participate can be found in the Additional Information section of the Find a Tender Service Notice, which can be found here: https://www.find-tender.service.gov.uk/Notice/006608-2024 ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a4c1daa0-ff4b-4561-9221-950aa8295d25 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Mar 2024 | | Submission deadline | Not specified | | Future notice date | 15 Mar 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS BUSINESS SERVICES AUTHORITY | | Locality | NEWCASTLE UPON TYNE | | Post town | Newcastle upon Tyne | | Postcode | NE15 8NY | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | Newcastle upon Tyne | | Electoral ward | Lemington | | Westminster constituency | Newcastle upon Tyne Central and West | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 48500000 - Communication and multimedia software package - 48517000 - IT software package - 48520000 - Multimedia software package - 72000000 - IT services: consulting, software development, Internet and support - 72212500 - Communication and multimedia software development services - 72260000 - Software-related services - 79416100 - Public relations management services ## Release History - 1 Mar 2024 at 08:23 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/a4c1daa0-ff4b-4561-9221-950aa8295d25 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a4c1daa0-ff4b-4561-9221-950aa8295d25 1st March 2024 - Early engagement notice on Contracts Finder ## Notice URLs - https://www.find-tender.service.gov.uk/Notice/006608-2024 - https://www.nhsbsa.nhs.uk/about-us ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-fe884b4f-5a1e-4787-b2b2-a9bc1f18c800. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-fe884b4f-5a1e-4787-b2b2-a9bc1f18c800.json.