---
title: "CPU 5990 Customer Relationship Management and Billing System for Nottingham City Council, Enviroenergy"
ocid: "ocds-b5fd17-feac91ec-862d-4655-900d-00aefc3079a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-feac91ec-862d-4655-900d-00aefc3079a1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-feac91ec-862d-4655-900d-00aefc3079a1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-feac91ec-862d-4655-900d-00aefc3079a1.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NOTTINGHAM CITY COUNCIL"
published: "2023-02-23"
---

# CPU 5990 Customer Relationship Management and Billing System for Nottingham City Council, Enviroenergy

Buyer: NOTTINGHAM CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-feac91ec-862d-4655-900d-00aefc3079a1

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## Summary

The Nottingham City Council is seeking tenders for the provision of a Customer Relationship Management and Billing Software System. This procurement opportunity falls under the services category, with a contract value of £3,200,000. The tender deadline is set for March 31, 2023, with the contract period starting on June 1, 2023, and lasting until May 30, 2033. The Council aims to engage experienced contractors for this endeavour, which is open to businesses in the software and information systems industry.

This tender opportunity from Nottingham City Council presents a valuable chance for businesses specialising in IT services, consulting, software development, and support to showcase their capabilities. The Council has highlighted that small and medium-sized enterprises (SMEs) are encouraged to participate in this open procedure. The location for service delivery is in England, United Kingdom, providing local businesses with a prime opportunity to engage in a long-term contract with the Council for the provision of essential software solutions.

## Notice

Nottingham City Council is seeking tenders from sufficiently experienced and qualified contractors to establish a services contract to provide Customer Relationship Management and Billing Software System. Nottingham City Council Environment and Sustainability Division provide billing services to our domestic customers on Enviroenergy's District Heating Network who exclusively use the networks hot water for their home's hot water and heating needs and not a conventional gas boiler. Due to this they have a distinctive heat meter which communicates flow and temperature readings to calculate kWh energy usage. NCC also provides billing services to a number of external clients who have their own communal heating programmes with similar heat meters.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c3c3414a-172e-48fd-a232-aa54cc4e07d6 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Feb 2023 |
| Submission deadline | 31 Mar 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 May 2023 - 30 May 2033 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,200,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAM CITY COUNCIL |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG2 3NG |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Castle |
| Westminster constituency | Nottingham East |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 65 - Public utilities
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 65000000 - Public utilities
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Feb 2023 at 14:26 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c3c3414a-172e-48fd-a232-aa54cc4e07d6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c3c3414a-172e-48fd-a232-aa54cc4e07d6
  23rd February 2023 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=d75674f7-82b3-ed11-811f-005056b64545
  Advert

## Notice URLs

- http://www.nottinghamcity.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-feac91ec-862d-4655-900d-00aefc3079a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-feac91ec-862d-4655-900d-00aefc3079a1.json.