---
title: "Azorus CRM"
ocid: "ocds-b5fd17-ff1e6dd2-0c52-457c-a440-9853506ccef9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ff1e6dd2-0c52-457c-a440-9853506ccef9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ff1e6dd2-0c52-457c-a440-9853506ccef9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ff1e6dd2-0c52-457c-a440-9853506ccef9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BATH SPA UNIVERSITY"
published: "2026-09-17"
---

# Azorus CRM

Buyer: BATH SPA UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-ff1e6dd2-0c52-457c-a440-9853506ccef9

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## Summary

Bath Spa University procured Azorus CRM, a customer relationship management system for managing prospective and future students. The requirement covers software and information systems, with associated IT services including consulting, software development, internet services and support. It is classified as a software and information systems purchase (CPV 48000000), with IT services as an additional category (CPV 72000000). The work is for delivery in the South West of England. The procurement sits within SUPC SLRA Lot 4, covering other requirements. It is categorised as a goods purchase, although the scope also involves implementation and ongoing technology support. The selected supplier was Academia Limited, a large organisation based in Enfield.

This procurement is complete and was awarded to Academia Limited on 30 September 2025. The award value was £48,000 including the stated currency, with a contract running from 2 October 2025 to 1 October 2026. The route was a selective call-off from a framework agreement, rather than a standalone open competition. The tender submission deadline was 9 January 2025 at 12:00 UTC. The opportunity was intended for organisations already able to compete through the relevant framework route; its published suitability assessment marked it as unsuitable for SMEs and voluntary, community or social enterprises. The award is active, and the procurement record identifies one supplier for the requirement.

This award shows Bath Spa University’s demand for a dedicated future-student CRM rather than a general-purpose software purchase. Suppliers targeting comparable work would need a proven CRM product for student recruitment or admissions activity, together with the technical capability to configure, integrate, support and maintain the system. Experience delivering software and IT services to a university or similarly complex organisation would help demonstrate credibility, particularly where users depend on reliable handling of prospective-student information and ongoing support. The procurement was made through a framework call-off and was assessed as unsuitable for SMEs, so competitors would need sufficient organisational scale, delivery capacity and framework access to operate at the level expected by this buyer. Academia Limited’s selection indicates that an established, sizeable technology provider was accepted for the requirement.

## Notice

Future Students CRM System SUPC SLRA Lot 4 - Other

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/77ffc15f-2125-4c32-8464-72a5fe0111c3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Sep 2025 |
| Contract period | 2 Oct 2025 - 1 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £48,000 |
| Lots value | Not specified |
| Awards value | £48,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BATH SPA UNIVERSITY |
| Locality | BATH |
| Postcode area | Bath |
| Postcode | BA2 9BN |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | Bath and North East Somerset |
| Electoral ward | Saltford |
| Westminster constituency | North East Somerset and Hanham |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Academia Ltd |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Sep 2026 at 13:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/77ffc15f-2125-4c32-8464-72a5fe0111c3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/77ffc15f-2125-4c32-8464-72a5fe0111c3
  17th September 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ff1e6dd2-0c52-457c-a440-9853506ccef9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ff1e6dd2-0c52-457c-a440-9853506ccef9.json.