---
title: "NHS111/Clinical Assessment Service for Kent, Medway & Sussex CCGs"
ocid: "ocds-b5fd17-ff3fa601-32c1-4338-a084-e8392ea78780"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ff3fa601-32c1-4338-a084-e8392ea78780"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ff3fa601-32c1-4338-a084-e8392ea78780.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ff3fa601-32c1-4338-a084-e8392ea78780.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT"
published: "2019-02-10"
---

# NHS111/Clinical Assessment Service for Kent, Medway & Sussex CCGs

Buyer: NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT  
Current stage: Tender  
OCID: ocds-b5fd17-ff3fa601-32c1-4338-a084-e8392ea78780

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## Summary

The NHS Arden and Greater East Midlands Commissioning Support Unit is conducting an open tender for the NHS111 and Clinical Assessment Service for Kent, Medway and Sussex Clinical Commissioning Groups (CCGs). This procurement is focused on health services and is located in the South East of the United Kingdom. The tender period is set to conclude on 18th April 2019, with a contract duration of five years starting from 1st April 2020, possibly extendable for an additional two years based on performance.

This opportunity represents significant potential for businesses specialising in health service provision, particularly those equipped to deliver clinical assessment and telephone support services. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as the contract framework will benefit from their innovative and responsive service delivery capabilities. Competing organisations should be prepared to offer scalable solutions that enhance patient care while reducing unnecessary hospital visits.

## Notice

NHS 111 provides a vital service to help people with urgent care needs to get assessment, clinical advice and treatment quickly, taking around 15 million calls a year. The service will be further enhanced by increasing clinical consultation for patients calling 111, so that more patients get the care and advice they need over the phone, and only those who genuinely need to attend A&E or use the ambulance service are advised to do this. All other patients will have their issue resolved over the phone if at all possible, or if not will be directed to appropriate primary care or community services, with an emphasis on strongly supporting patients in self-care. The following 15 Clinical Commissioning Groups are collaborating to procure an NHS111 and Clinical Assessment Service across Kent, Medway and Sussex; NHS Swale, NHS West Kent, NHS Dartford, Gravesham and Swanley, NHS Medway, NHS Ashford, NHS Canterbury and Coastal, NHS South Kent Coast, NHS Thanet, NHS Coastal West Sussex, NHS Brighton and Hove, NHS Horsham and Mid Sussex, NHS Crawley, NHS High Weald Lewes Havens, NHS Eastbourne, Hailsham and Seaford, NHS Hastings and Rother Clinical Commissioning Groups. The contract will be for a period of 5 years with the option to extend for a further 2 years subject, but not limited to satisfactory performance. Further information and the ITT documentation can be found at https://uk.eu-supply.com/login.asp?B=agcsu ID 34384

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7aba6e0b-fe53-496a-b90b-1d4e36f90579 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Feb 2019 |
| Submission deadline | 18 Apr 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2020 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT |
| Locality | SITTINGBOURNE |
| Post town | Rochester |
| Postcode | ME10 2ST |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ43 Kent Thames Gateway |
| Local authority | Swale |
| Electoral ward | Kemsley |
| Westminster constituency | Sittingbourne and Sheppey |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 10 Feb 2019 at 15:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7aba6e0b-fe53-496a-b90b-1d4e36f90579

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7aba6e0b-fe53-496a-b90b-1d4e36f90579
  10th February 2019 - Opportunity notice on Contracts Finder

## Notice URLs

- https://uk.eu-supply.com/ctm/supplier/publictenders?B=UK
- https://uk.eu-supply.com/login.asp?B=agcsu

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ff3fa601-32c1-4338-a084-e8392ea78780. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ff3fa601-32c1-4338-a084-e8392ea78780.json.
