---
title: "Extension to Contract for Delivery of Customer Service Apprenticeships"
ocid: "ocds-b5fd17-ff4153db-fc35-4e6b-9d91-1802b4a64be7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ff4153db-fc35-4e6b-9d91-1802b4a64be7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ff4153db-fc35-4e6b-9d91-1802b4a64be7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ff4153db-fc35-4e6b-9d91-1802b4a64be7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2020-05-27"
---

# Extension to Contract for Delivery of Customer Service Apprenticeships

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-ff4153db-fc35-4e6b-9d91-1802b4a64be7

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ff4153db-fc35-4e6b-9d91-1802b4a64be7.json)

## Summary

The Care Quality Commission has completed a tender process for the extension of its contract titled "Extension to Contract for Delivery of Customer Service Apprenticeships," which falls under the industry category of personal development training services. The procurement was initiated on 8th January 2018 and was completed on 8th June 2020, with a contract value of £56,000. This tender was processed through a quotation exercise, which aimed to engage suppliers who provide apprenticeship training within the UK and its territories.

This contract presents significant opportunities for small and medium-sized enterprises (SMEs) that specialise in apprenticeship training services. Companies focusing on customer service and team leader training could particularly benefit from this procurement. The involvement of the Care Quality Commission indicates a commitment to enhancing workforce training in the health and social care sector, presenting a rich avenue for businesses aiming to expand their service offerings in partnership with a key regulatory body.

## Notice

Extension of existing Contract under 6 month optional extension available for Delivery of Customer Service Apprenticeships

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7bd8521f-0402-4660-b2fa-7e920aca234e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Quotation excercise |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 May 2020 |
| Submission deadline | 22 Aug 2017 |
| Future notice date | Not specified |
| Award date | 23 Oct 2017 |
| Contract period | 8 Jan 2018 - 8 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £56,000 |
| Lots value | Not specified |
| Awards value | £56,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GINGER NUT MEDIA |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80570000 - Personal development training services

## Release History

- 27 May 2020 at 13:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7bd8521f-0402-4660-b2fa-7e920aca234e
- 14 Dec 2017 at 12:34 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e9a27735-0335-4ed0-affe-0c9f015a7039
- 14 Dec 2017 at 12:24 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e9a27735-0335-4ed0-affe-0c9f015a7039
- 14 Dec 2017 at 11:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e9a27735-0335-4ed0-affe-0c9f015a7039

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7bd8521f-0402-4660-b2fa-7e920aca234e
  27th May 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/e9a27735-0335-4ed0-affe-0c9f015a7039
  14th December 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/79064e11-5556-471f-8d8e-4c667305bc84
  CQC LD 145 customer services

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ff4153db-fc35-4e6b-9d91-1802b4a64be7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ff4153db-fc35-4e6b-9d91-1802b4a64be7.json.