--- title: "Advice and Guidance for Older People" ocid: "ocds-b5fd17-ff7c752e-f7f7-4558-b0f6-ed771c637a28" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ff7c752e-f7f7-4558-b0f6-ed771c637a28" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ff7c752e-f7f7-4558-b0f6-ed771c637a28.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ff7c752e-f7f7-4558-b0f6-ed771c637a28.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LONDON BOROUGH OF CROYDON" published: "2024-08-22" --- # Advice and Guidance for Older People Buyer: LONDON BOROUGH OF CROYDON Current stage: Tender OCID: ocds-b5fd17-ff7c752e-f7f7-4558-b0f6-ed771c637a28 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ff7c752e-f7f7-4558-b0f6-ed771c637a28) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ff7c752e-f7f7-4558-b0f6-ed771c637a28.json) ## Summary The London Borough of Croydon has initiated a public procurement process titled "Advice and Guidance for Older People" in the health and social work services industry category. This open procedure is currently in the tender stage and targets the provision of advice and casework support on welfare benefits, financial advocacy, and debt management for residents over 55. The service is particularly aligned with Adult Social Care requirements and focuses on addressing gaps in support for benefits advice and financial management. Services should integrate with other local bodies and respond to evolving needs. The procurement covers locations including CR0 1EA, British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the UK. The procurement period starts on 1st October 2024 and concludes on 30th September 2026, with tender submissions due by 5th September 2024 at 12:00 PM. This tender offers significant opportunities for small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) specialising in social care, financial consultancy, and advocacy services. Businesses adept in providing comprehensive support to older adults or vulnerable populations stand to benefit. By securing this contract, companies can expand their footprint in South West London and develop synergies with local government bodies like the Croydon Adult Support team. The project's nature demands a strong local presence and expertise in health and social work services, thus making it an excellent growth avenue for businesses with relevant experience and service offerings. ## Notice The Council invites quotations for the provision of Advice and Guidance for Older People. After consultation with Adult Social Care (ASC) colleagues, it was identified that there are gaps in provision for support services such as benefits advice, financial advocacy and debt management. These services were recognised to make the most significant difference to improving people's lives. Local data also shows that residents over 55s are the main group of people who would require and benefit most from these services. This project will provide residents over 55s advice and casework support on welfare benefits which leads to income maximisation, and other support including financial advocacy and debt management. Exception can be made for vulnerable adults aged 18-55yrs on a case-by-case basis depending on the complexity their cases. Those who are ineligible for the service, will be signposted to access information and advice via other locally or nationally available resources. The advisers will work closely with the Croydon Adult Support team. There is also an expectation for this service to develop and maintain integration with other LBC and other local services and to be responsive to the changing needs and demand of the targeted population. Due to the nature of this service, the provider will be expected to be based in South West London. (See service specification for full details) The maximum length of the contract is 2 years commencing 01st October 2024. Additional information: https://in-tendhost.co.uk/croydontenders/aspx/Home Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f9456f88-1ead-493e-a7d3-5b50a623a6d2 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Aug 2024 | | Submission deadline | 5 Sep 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Oct 2024 - 30 Sep 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON BOROUGH OF CROYDON | | Locality | CROYDON | | Post town | Croydon | | Postcode | CR0 1EA | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI6 Outer London - South | | ITL 3 | TLI62 Croydon | | Local authority | Croydon | | Electoral ward | Fairfield | | Westminster constituency | Croydon West | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 22 Aug 2024 at 14:26 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f9456f88-1ead-493e-a7d3-5b50a623a6d2 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/f9456f88-1ead-493e-a7d3-5b50a623a6d2 22nd August 2024 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/croydontenders/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/croydontenders/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ff7c752e-f7f7-4558-b0f6-ed771c637a28. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ff7c752e-f7f7-4558-b0f6-ed771c637a28.json.