---
title: "Customer Service Corporate Training Programme"
ocid: "ocds-b5fd17-ff7f16da-2f53-4e19-9c20-8610f2f363d8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ff7f16da-2f53-4e19-9c20-8610f2f363d8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ff7f16da-2f53-4e19-9c20-8610f2f363d8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ff7f16da-2f53-4e19-9c20-8610f2f363d8.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "LONDON BOROUGH OF SOUTHWARK"
published: "2019-08-05"
---

# Customer Service Corporate Training Programme

Buyer: LONDON BOROUGH OF SOUTHWARK  
Current stage: Planning  
OCID: ocds-b5fd17-ff7f16da-2f53-4e19-9c20-8610f2f363d8

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## Summary

The London Borough of Southwark is currently in the planning stage of the procurement process for a contract titled "Customer Service Corporate Training Programme," which focuses on customer services within the public sector. The tender has a value of £14,400 and aims to provide council-wide training offerings. Important dates include the engagement end date set for 5th November 2019. The delivery is specified for London, United Kingdom, and the procurement is classified under CPV code 79342300, which pertains to customer services.

This tender presents a valuable opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) specialising in customer service training. Businesses with expertise in corporate training, particularly those offering innovative and impactful customer service solutions, would be well-suited to engage in this competitive procurement process. The contract not only supports local businesses but also helps enhance public service standards through specialised training programs.

## Notice

A contract for the council wide training offer for the customer service category.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/db2f0c1e-bceb-47a8-aefe-13d02946bc00 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Aug 2019 |
| Submission deadline | Not specified |
| Future notice date | 5 Nov 2019 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,400 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF SOUTHWARK |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 2QH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | London Bridge & West Bermondsey |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342300 - Customer services

## Release History

- 5 Aug 2019 at 08:32 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/db2f0c1e-bceb-47a8-aefe-13d02946bc00

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/db2f0c1e-bceb-47a8-aefe-13d02946bc00
  5th August 2019 - Early engagement notice on Contracts Finder

## Notice URLs

- http://www.southwark.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ff7f16da-2f53-4e19-9c20-8610f2f363d8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ff7f16da-2f53-4e19-9c20-8610f2f363d8.json.