---
title: "ITT Online Community"
ocid: "ocds-b5fd17-ff87ba26-073a-49cc-b632-4571b8ef8ccd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ff87ba26-073a-49cc-b632-4571b8ef8ccd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ff87ba26-073a-49cc-b632-4571b8ef8ccd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ff87ba26-073a-49cc-b632-4571b8ef8ccd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CONSUMER COUNCIL FOR WATER"
published: "2020-01-31"
---

# ITT Online Community

Buyer: CONSUMER COUNCIL FOR WATER  
Current stage: Award  
OCID: ocds-b5fd17-ff87ba26-073a-49cc-b632-4571b8ef8ccd

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## Summary

The procurement process involves the Consumer Council for Water, which has awarded a contract for the "ITT Online Community" project within the water distribution services category. This project requires setting up and managing an online research community of 1,000 household water bill payers across various regions in England and Wales. The procurement was conducted via an open procedure, with the tender period closing on 12th September 2019 and the award published on 31st January 2020. The contract spans from 3rd February 2020 to 3rd August 2024, with a total contract value of £516,000.

This tender provides significant opportunities for businesses, particularly those specialising in market research, community engagement, and data collection services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) may find this contract suitable due to the focus on establishing an online platform for consumer insights in the water sector. Companies with expertise in managing online communities and a strong understanding of consumer behaviour in the utilities sector will be particularly well-positioned to compete for similar contracts in the future.

## Notice

The supplier is required to set up and run an online research community, comprised of 1.000 household water bill payers, spread across water companies in England and Wales Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f2205d91-af16-441d-8cdf-fbb466effa44 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jan 2020 |
| Submission deadline | 12 Sep 2019 |
| Future notice date | Not specified |
| Award date | 16 Dec 2019 |
| Contract period | 3 Feb 2020 - 3 Aug 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £517,000 |
| Lots value | Not specified |
| Awards value | £516,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CONSUMER COUNCIL FOR WATER |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B2 4AJ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IPSOS MORI |

## CPV Codes

### Divisions

- 65 - Public utilities

### Codes

- 65100000 - Water distribution and related services

## Release History

- 31 Jan 2020 at 11:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f2205d91-af16-441d-8cdf-fbb466effa44

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f2205d91-af16-441d-8cdf-fbb466effa44
  31st January 2020 - Awarded contract notice on Contracts Finder
- https://public.bravosolution.co.uk/consumer-council-water
  Link to eSourcing Portal

## Notice URLs

- https://www.ccwater.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ff87ba26-073a-49cc-b632-4571b8ef8ccd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ff87ba26-073a-49cc-b632-4571b8ef8ccd.json.