---
title: "Renewal of Existing Service Now ITSM Pro Licences"
ocid: "ocds-b5fd17-ff96c57b-49f9-44fc-b09b-bf00dbd6f116"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ff96c57b-49f9-44fc-b09b-bf00dbd6f116"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ff96c57b-49f9-44fc-b09b-bf00dbd6f116.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ff96c57b-49f9-44fc-b09b-bf00dbd6f116.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BATH AND NORTH EAST SOMERSET COUNCIL"
published: "2021-11-19"
---

# Renewal of Existing Service Now ITSM Pro Licences

Buyer: BATH AND NORTH EAST SOMERSET COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-ff96c57b-49f9-44fc-b09b-bf00dbd6f116

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ff96c57b-49f9-44fc-b09b-bf00dbd6f116.json)

## Summary

The Bath and North East Somerset Council has completed the public procurement process for the renewal of existing Service Now ITSM Pro Licences. The procurement falls under the software package and information systems category, with a total contract value of £223,313.28. The contract period spans from 10th November 2021 to 9th November 2023, following a tender period that concluded on 25th October 2021. This procurement was conducted under an 'Other' method, targeting delivery within England.

This tender presents substantial opportunities for businesses specialising in software services, particularly in the area of IT management software solutions. Small and medium-sized enterprises (SMEs) in the software and IT services industry could find this a beneficial opportunity to engage with a public sector client. With the existing contract now in full operation, companies aiming to expand their portfolio in the public sector should consider preparing for similar tenders in the future or seeking partnerships with larger firms like CDW Limited, the current supplier.

## Notice

Renewal of Existing Service Now ITSM Pro Licences

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/994298eb-fcd8-48ff-b1b1-e43cb02543a6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Nov 2021 |
| Submission deadline | 25 Oct 2021 |
| Future notice date | Not specified |
| Award date | 27 Oct 2021 |
| Contract period | 10 Nov 2021 - 9 Nov 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £223,313 |
| Lots value | Not specified |
| Awards value | £223,313 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BATH AND NORTH EAST SOMERSET COUNCIL |
| Locality | BATH |
| Post town | Bath |
| Postcode | BA1 5AW |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | Bath and North East Somerset |
| Electoral ward | Kingsmead |
| Westminster constituency | Bath |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CDW |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 19 Nov 2021 at 15:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/994298eb-fcd8-48ff-b1b1-e43cb02543a6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/994298eb-fcd8-48ff-b1b1-e43cb02543a6
  19th November 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.bathnes.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ff96c57b-49f9-44fc-b09b-bf00dbd6f116. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ff96c57b-49f9-44fc-b09b-bf00dbd6f116.json.