---
title: "Proc788 Queue Management"
ocid: "ocds-b5fd17-ffa03705-f5ee-4dd8-ac98-1f6918220fa0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ffa03705-f5ee-4dd8-ac98-1f6918220fa0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ffa03705-f5ee-4dd8-ac98-1f6918220fa0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ffa03705-f5ee-4dd8-ac98-1f6918220fa0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2023-01-17"
---

# Proc788 Queue Management

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-ffa03705-f5ee-4dd8-ac98-1f6918220fa0

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## Summary

The Home Office has awarded a contract for the provision of software hosting, software as a service, and support and maintenance services for the queue management system to Q-MATIC (U.K.) LIMITED. The contract, with a value of £65,894.16 GBP, was awarded through a direct procurement method with a single tender action. The contract period is set to start on February 1, 2023, and end on January 31, 2024. The tender period ended on January 9, 2023.

This opportunity is particularly suitable for businesses offering software support services within the services industry category. Companies interested in queue management systems and software solutions may find this tender attractive for business growth. The procurement process conducted by the Home Office has now reached the award stage, signalling the completion of the selection process for this specific contract.

## Notice

Software hosting, software as a service and support and maintenance services for the queue management system (QMS)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6419da69-b2f8-47d9-ab11-491cba39aa3c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jan 2023 |
| Submission deadline | 9 Jan 2023 |
| Future notice date | Not specified |
| Award date | 9 Jan 2023 |
| Contract period | 1 Feb 2023 - 31 Jan 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £65,894 |
| Lots value | Not specified |
| Awards value | £65,894 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | SOLIHULL |
| Post town | Birmingham |
| Postcode | B91 3QJ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG32 Solihull |
| Local authority | Solihull |
| Electoral ward | St Alphege |
| Westminster constituency | Solihull West and Shirley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Q-MATIC (U.K. |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 17 Jan 2023 at 10:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6419da69-b2f8-47d9-ab11-491cba39aa3c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6419da69-b2f8-47d9-ab11-491cba39aa3c
  17th January 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/70cad987-488c-4e9a-8022-f363eaa504e5
  Proc788 QMatic Renovotec Short Form Contract signed REDACTED

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ffa03705-f5ee-4dd8-ac98-1f6918220fa0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ffa03705-f5ee-4dd8-ac98-1f6918220fa0.json.