---
title: "Candidate Assessment Services 2025 -2027"
ocid: "ocds-b5fd17-ffb4365d-346d-4ce4-9cd0-cbb4f794b2c0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ffb4365d-346d-4ce4-9cd0-cbb4f794b2c0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ffb4365d-346d-4ce4-9cd0-cbb4f794b2c0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ffb4365d-346d-4ce4-9cd0-cbb4f794b2c0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2025-03-26"
---

# Candidate Assessment Services 2025 -2027

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-ffb4365d-346d-4ce4-9cd0-cbb4f794b2c0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ffb4365d-346d-4ce4-9cd0-cbb4f794b2c0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ffb4365d-346d-4ce4-9cd0-cbb4f794b2c0.json)

## Summary

The Financial Ombudsman Service has completed the procurement process for the provision of candidate assessment services using software, with an awarded contract valued at £110,000. The procurement falls under the business services category, encompassing law, marketing, consulting, recruitment, printing, and security. The contract, which spans from 26 April 2025 to 25 April 2027, targets the London area (specifically the E14 9SR postal code). The procurement method used was a direct single tender action below the threshold, culminating in an award to the Criteria Corp. The final stages of this procurement process were completed in March 2025, with the contract announced on 26 March 2025.

This procurement opportunity presents considerable potential for businesses specialising in candidate assessment and software solutions to demonstrate their capabilities within a pivotal financial services context. Small and Medium-sized Enterprises (SMEs) are especially encouraged to compete in similar tenders, given the Financial Ombudsman Service’s procurement practices that favour inclusivity. Businesses with a strong track record in delivering high-quality, technologically advanced assessment services are well-suited to provide the needed expertise and innovation, thereby contributing to the growth and enhancement of their service offerings in the market.

## Notice

Provision of candidate assessment/judgement services using software

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2ecabbf6-5823-4153-84a6-bb75dfed454c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Mar 2025 |
| Submission deadline | 21 Mar 2025 |
| Future notice date | Not specified |
| Award date | 25 Mar 2025 |
| Contract period | 25 Apr 2025 - 25 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £110,000 |
| Lots value | Not specified |
| Awards value | £110,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CRITERIA |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 26 Mar 2025 at 09:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2ecabbf6-5823-4153-84a6-bb75dfed454c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2ecabbf6-5823-4153-84a6-bb75dfed454c
  26th March 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ffb4365d-346d-4ce4-9cd0-cbb4f794b2c0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ffb4365d-346d-4ce4-9cd0-cbb4f794b2c0.json.