---
title: "Hardware and Software Support Renewal"
ocid: "ocds-b5fd17-ffb9c286-b219-46ed-80d8-07b2a9042642"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ffb9c286-b219-46ed-80d8-07b2a9042642"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ffb9c286-b219-46ed-80d8-07b2a9042642.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ffb9c286-b219-46ed-80d8-07b2a9042642.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HM PASSPORT OFFICE : HOME OFFICE"
published: "2020-07-27"
---

# Hardware and Software Support Renewal

Buyer: HM PASSPORT OFFICE : HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-ffb9c286-b219-46ed-80d8-07b2a9042642

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ffb9c286-b219-46ed-80d8-07b2a9042642)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ffb9c286-b219-46ed-80d8-07b2a9042642.json)

## Summary

The procurement process for the "Hardware and Software Support Renewal" contract, valued at £324,081.61, was conducted by HM Passport Office, a part of the Home Office. This procurement falls under the software support services category and took place in the United Kingdom, including the Isle of Man, Guernsey, and Jersey. The tender was awarded on 13 July 2020, with the contract period commencing on 24 July 2020 and concluding on 23 July 2021. This was a selective procurement method, which involved a call-off from a framework agreement, following a tender period that ended on 19 June 2020.

This tender represents an opportunity for businesses specialising in software support services, particularly those experienced in large-scale contracts, to engage with a significant governmental organisation. As the awarded contract is now active and spans a year, there may be future opportunities for businesses to provide additional support or associated services. Firms that are well-positioned to compete would include IT service providers, software firms, and consultancies that can demonstrate the capability to handle comprehensive support for hardware and software needs.

## Notice

Hardware and Software Support Renewal for HMPO

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b3829d52-6c19-4b58-83ab-cad1ff00d0bf |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jul 2020 |
| Submission deadline | 19 Jun 2020 |
| Future notice date | Not specified |
| Award date | 12 Jul 2020 |
| Contract period | 23 Jul 2020 - 23 Jul 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £324,081 |
| Lots value | Not specified |
| Awards value | £324,081 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HM PASSPORT OFFICE : HOME OFFICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 27 Jul 2020 at 13:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b3829d52-6c19-4b58-83ab-cad1ff00d0bf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b3829d52-6c19-4b58-83ab-cad1ff00d0bf
  27th July 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c4484eab-f025-4c56-843a-6b594a68f8b6
  Redacted Order Form

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ffb9c286-b219-46ed-80d8-07b2a9042642. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ffb9c286-b219-46ed-80d8-07b2a9042642.json.