---
title: "Birmingham City Centre Totem Real Time Information Reliability Improvement"
ocid: "ocds-b5fd17-ffbf350b-1654-4bf5-8dcc-f79b132fa5be"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ffbf350b-1654-4bf5-8dcc-f79b132fa5be"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ffbf350b-1654-4bf5-8dcc-f79b132fa5be.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ffbf350b-1654-4bf5-8dcc-f79b132fa5be.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST MIDLANDS COMBINED AUTHORITY"
published: "2025-06-30"
---

# Birmingham City Centre Totem Real Time Information Reliability Improvement

Buyer: WEST MIDLANDS COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-ffbf350b-1654-4bf5-8dcc-f79b132fa5be

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## Summary

The procurement process for the "Birmingham City Centre Totem Real Time Information Reliability Improvement" project involves addressing reliability challenges with the Electronic Passenger Information screens in Birmingham City Centre. The West Midlands Combined Authority spearheads this procurement, falling under the transport equipment industry category. Situated in Birmingham, West Midlands, the procurement has advanced to the award stage as of 30th June 2025, with a contract period from the same date until 31st December 2025. The procurement method employed was selective, specifically a call-off from a framework agreement, directing a total value of £116,456 GBP to Journeo Passenger Systems Ltd, the chosen supplier, following an award notice published on 30th June 2025.

This tender represents a substantial opportunity for businesses specialising in passenger information systems and related transport equipment supplies. The requirements for addressing software issues, adapting to 3G sunsetting, and updating antiquated controller boards present a unique chance for companies skilled in modernising technological infrastructure in the transportation sector. Large enterprises with expertise in delivering scalable, reliable transport technology solutions would be well-suited to engage in similar procurement opportunities in the future. Given the scale and impact of the project, involvement in such tenders can lead to business growth through reputation enhancement and increased market visibility within the transport services domain.

## Notice

This requirement is to address reliability issues that have been affecting Birmingham City Centre Information (BCCI) Electronic Passenger Information (EPI) screens. This has been diagnosed as being due to the below three factors, * software issues, * 3G sunsetting causing all units to drop to a 2G connection and * antiquated controller boards.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3c2b55da-f839-4988-bd61-3e5e432dba55 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jun 2025 |
| Submission deadline | 23 Apr 2025 |
| Future notice date | Not specified |
| Award date | 26 May 2025 |
| Contract period | 29 Jun 2025 - 31 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £116,456 |
| Lots value | Not specified |
| Awards value | £116,456 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST MIDLANDS COMBINED AUTHORITY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B19 3SD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JOURNEO PASSENGER SYSTEMS |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 48 - Software package and information systems

### Codes

- 34000000 - Transport equipment and auxiliary products to transportation
- 48813000 - Passenger information system

## Release History

- 30 Jun 2025 at 14:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3c2b55da-f839-4988-bd61-3e5e432dba55

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3c2b55da-f839-4988-bd61-3e5e432dba55
  30th June 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ffbf350b-1654-4bf5-8dcc-f79b132fa5be. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ffbf350b-1654-4bf5-8dcc-f79b132fa5be.json.