---
title: "Wigan Council Customer Relationship Management System (CRM) for Outdoor facilities"
ocid: "ocds-b5fd17-ffe5bf80-280c-45b2-8f0c-092fc0b43be4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ffe5bf80-280c-45b2-8f0c-092fc0b43be4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ffe5bf80-280c-45b2-8f0c-092fc0b43be4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ffe5bf80-280c-45b2-8f0c-092fc0b43be4.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "WIGAN COUNCIL"
published: "2023-04-13"
---

# Wigan Council Customer Relationship Management System (CRM) for Outdoor facilities

Buyer: WIGAN COUNCIL  
Current stage: Planning  
OCID: ocds-b5fd17-ffe5bf80-280c-45b2-8f0c-092fc0b43be4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ffe5bf80-280c-45b2-8f0c-092fc0b43be4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ffe5bf80-280c-45b2-8f0c-092fc0b43be4.json)

## Summary

The Wigan Council is planning a tender for a Customer Relationship Management System (CRM) for outdoor facilities located in the Lake District. The engagement end date is set for 12th May 2023. The tender is classified under the industry category of Software package and information systems, and it is suitable for small and medium enterprises.

This procurement process by the Wigan Council presents an opportunity for businesses to provide CRM solutions for outdoor facilities in the Lake District. Small and medium enterprises with expertise in software packages and information systems would be well-suited to compete for this tender. Interested parties can engage with the Council through the advertised procurement portal to submit their Express of Interest (EOI) and present their solutions to the procurement team.

## Notice

Wigan Council are currently exploring options for the future procurement of a customer relationship management system (CRM) for be Well Outdoor facilities based within our residential Centres in the Lake District (Low Bank Ground and Hinning House). An overview of our current arrangements, our headline requirements and our priorities are set out in the brief. You are invited to submit an Express of Interest (EOI) for this opportunity by completing the Questionnaire Response Form detailed on our procurement portal the Chest - please follow the link in this form to access the opportunity advertisement on the Chest. Registration details can also be found on the same link. There will also be an opportunity to present your current solutions to the established procurement team as part of the EOI process.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/112a26fe-8a60-4ec5-831f-b13932710a0b |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Apr 2023 |
| Submission deadline | Not specified |
| Future notice date | 12 May 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WIGAN COUNCIL |
| Locality | WIGAN |
| Post town | Wigan |
| Postcode | WN1 1YN |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD36 Greater Manchester North West |
| Local authority | Wigan |
| Electoral ward | Wigan Central |
| Westminster constituency | Wigan |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 13 Apr 2023 at 09:28 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/112a26fe-8a60-4ec5-831f-b13932710a0b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/112a26fe-8a60-4ec5-831f-b13932710a0b
  13th April 2023 - Early engagement notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=60f32986-31d9-ed11-8121-005056b64545&p=e0cc5631-4690-e511-80fb-000c29c9ba21
  Wigan Council Customer Relationship Management System (CRM) for Outdoor facilities link to advert in Chest

## Notice URLs

- http://www.wigan.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ffe5bf80-280c-45b2-8f0c-092fc0b43be4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ffe5bf80-280c-45b2-8f0c-092fc0b43be4.json.