---
title: "HCC08/24 - Emergency Residential Placements for One Child- Young Person Aged 7-18 With Highly Challenging Behaviour and Complex Needs- Hertford Hub - AWARD"
ocid: "ocds-b5fd17-fffc1305-c8ad-477c-ba6e-d47ce45c6fb8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-fffc1305-c8ad-477c-ba6e-d47ce45c6fb8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-fffc1305-c8ad-477c-ba6e-d47ce45c6fb8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-fffc1305-c8ad-477c-ba6e-d47ce45c6fb8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HERTFORDSHIRE COUNTY COUNCIL - CHILDREN'S SERVICES"
published: "2025-01-23"
---

# HCC08/24 - Emergency Residential Placements for One Child- Young Person Aged 7-18 With Highly Challenging Behaviour and Complex Needs- Hertford Hub - AWARD

Buyer: HERTFORDSHIRE COUNTY COUNCIL - CHILDREN'S SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-fffc1305-c8ad-477c-ba6e-d47ce45c6fb8

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## Summary

Hertfordshire County Council - Children's Services has recently awarded a contract for the provision of emergency residential placements for children and young people aged 7-18 with highly challenging behaviour and complex needs. The awarded provider, CF Contact and Support Services Limited, will manage and run an emergency residential children's home located at Hertford Hub, Hertfordshire. The procurement falls under the residential health facilities services category and follows an open procedure. The contract, valued at £3,650,000, will commence on 16 June 2025 and end on 15 June 2027. The service is to be OFSTED registered and includes provisions for short-term placements aimed at stabilising children and young people in crisis.

This tender presents significant opportunities for businesses specialising in residential care services, particularly those experienced in handling challenging behaviour and complex needs in children and young people. With the need for bespoke, high-quality care, providers capable of offering responsive and flexible support can benefit greatly. Small and medium-sized enterprises (SMEs) are encouraged to participate, leveraging their agility to establish strong working relationships with both the council and out-of-hours service teams. This contract also provides the potential for SMEs to enhance their reputation and position within the specialised care sector.

## Notice

Hertfordshire County Council went out to procurement for an emergency residential placement service contract. This contract is now awarded to: CF SUPPORT SERVICES LIMITED Award Notice 2025/S 000-002404 Hertfordshire County Council (the 'Council') wish to procure a 'Block Contract' arrangement with a single Provider to provide an O F S T E D registered One (1) to two (2) bed emergency residential home utilising the Council's existing property for children and young people aged 7 to 18 with high levels of challenging behaviour and complex needs. Needs may include trauma, attachment, mental health including hospital step down, neurodevelopment (Attention Deficit Hyperactivity Disorder- A D H D and or Autism Spectrum Disorder A S D), substance use and child criminal or sexual exploitation presenting high levels of risk. The Council is looking to commission the following: - One independent residential provider who will O F S T E D register, manage and run an emergency residential children's home for one (1) Child or Young Person to be located at Hertford Hub, Hertford, Hertfordshire. Hertford is situated in East Hertfordshire. - The expectation is for the home to operate as a one (1) bed children's home but for the provider to O F S T E D register as a two (2) bed home with option to utilise the second bed to support emergency sibling placements. - To offer bespoke, excellent quality care and support for Children or Young People with highly complex needs, on an emergency short-term basis in line with the Young Person's care plan including eventual step down. The Service must be able to respond to urgent referrals, supporting Children and Young People in immediate crisis, creating stability in the short-term allowing for a swift move-on to a longer-term placement. The home will offer provision which always has a minimum of two (2) Staff during the day and one (1) waking night and one (1) sleep in during the night. - The duration of the stay at the provision will be led by the needs of the Child or Young Person and part of their care planning into other services however the intention is for each Child or Young Person to move on within 2 weeks of admission. It is not intended as a long-term home but will be used flexibly to support Children and Young People in immediate crisis in order to return home or to come back into Hertfordshire so a longer-term solution can be found. - It is likely that given the emergency nature of this provision, many placement requests will be communicated by our Out of Hours Service and therefore a strong working relationship with this team is essential. It may also be necessary to support the Rapid Response Team at short notice should there be capacity to do so. - Placements will be block purchased for the exclusive use of the Council and the Council will have the final decision on who will be placed, in collaboration with the Registered...

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4ef5faa8-1c10-498a-96c9-5b805c3b5a86 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jan 2025 |
| Submission deadline | 30 Sep 2024 |
| Future notice date | Not specified |
| Award date | 10 Dec 2024 |
| Contract period | 15 Jun 2025 - 15 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,650,000 |
| Lots value | Not specified |
| Awards value | £3,650,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE COUNTY COUNCIL - CHILDREN'S SERVICES |
| Locality | HERTFORDSHIRE |
| Post town | Stevenage |
| Postcode | SG13 8DE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | East Hertfordshire |
| Electoral ward | Hertford Castle |
| Westminster constituency | Hertford and Stortford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CF CONTACT AND SUPPORT SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85144000 - Residential health facilities services
- 85144100 - Residential nursing care services
- 85311000 - Social work services with accommodation
- 85311300 - Welfare services for children and young people
- 85323000 - Community health services

## Release History

- 23 Jan 2025 at 15:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4ef5faa8-1c10-498a-96c9-5b805c3b5a86

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4ef5faa8-1c10-498a-96c9-5b805c3b5a86
  23rd January 2025 - Awarded contract notice on Contracts Finder

## Provenance

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