---
title: "Tackling Digital Exclusion"
ocid: "ocds-h6vhtk-028770"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028770"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-028770.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-028770.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NOTTINGHAMSHIRE COUNTY COUNCIL"
published: "2021-01-04"
---

# Tackling Digital Exclusion

Buyer: NOTTINGHAMSHIRE COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-028770

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028770)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-028770.json)

## Summary

Nottinghamshire County Council is currently seeking a single provider through an open tender for the project titled "Tackling Digital Exclusion". This initiative focuses on delivering Lenovo Tab M10 Tablets along with support services aimed at addressing the digital exclusion faced by many individuals, particularly during the Covid-19 Pandemic. The procurement process is at the active tender stage, with submissions due by 20th January 2021. The tender is classified under helpdesk and support services within the services category, and the entire contract period is set for 360 days.

This tender presents a significant opportunity for businesses specialising in IT support and digital training services, especially those equipped to deploy technology quickly and effectively. Companies that can provide comprehensive user training and ongoing assistance would be well-suited to participate in this procurement process, especially given the council's urgency in addressing the urgent need for support services related to digital devices during a challenging time. Interested providers are encouraged to submit their proposals electronically as specified in the tender documentation.

## Notice

Nottinghamshire County Council will be providing tablet devices (Lenovo Tab M10 Tablets with Android 9) to Service Users and through this tender will be seeking a single Provider to provide instruction and on-going support to the Service Users. As the digital exclusion is being experienced now by many individuals due to the restrictions imposed around the Covid-19 Pandemic there is real urgency to deliver and provide support as quickly as possible. The Council will be using the Open Accelerated Procedure to commission a Provider to facilitate a quick roll out of devices and associated support.

### Lot Information

Lot 1

Nottinghamshire County Council will be providing tablet devices (Lenovo Tab M10 Tablets with Android 9) to Service Users and through this tender will be seeking a single Provider to provide instruction and on-going support to the Service Users. As the digital exclusion is being experienced now by many individuals due to the restrictions imposed around the Covid-19 Pandemic there is real urgency to deliver and provide support as quickly as possible. The Council will be using the Open Accelerated Procedure to commission a Provider to facilitate a quick roll out of devices and associated support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000042-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jan 2021 |
| Submission deadline | 20 Jan 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAMSHIRE COUNTY COUNCIL |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG2 7QP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF16 South Nottinghamshire |
| Local authority | Rushcliffe |
| Electoral ward | Trent Bridge |
| Westminster constituency | Rushcliffe |
| Delivery location | TLF15 North Nottinghamshire, TLF16 South Nottinghamshire |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253000 - Helpdesk and support services

## Release History

- 4 Jan 2021 at 15:07 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000042-2021

## Notice URLs

- http://www.nottinghamshire.gov.uk
- https://procontract.due-north.com/Advert/Index?advertId=625995a2-544b-eb11-8106-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028770. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-028770.json.