---
title: "Children Case Management Solution Framework"
ocid: "ocds-h6vhtk-02878c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02878c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02878c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02878c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WESTMINSTER CITY COUNCIL"
published: "2022-09-28"
---

# Children Case Management Solution Framework

Buyer: WESTMINSTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02878c

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## Summary

The Westminster City Council has awarded contracts for the Children Case Management Solution Framework. The framework aims to improve social work delivery by putting children and families at the heart of design. The procurement included three lots: Core CMS Software Solution, Third Party Collaboration Solution, and Family Collaboration Solution. The contracts for these lots were awarded to Access UK Ltd and Meganexus Limited. The procurement method used was a selective procedure with a Restricted procedure details.

This tender process for the Children Case Management Solution Framework can create opportunities for businesses in the health and social work services industry. Companies offering software solutions and consultancy services, especially those focused on child and family welfare, would be well-suited to compete. The collaborative nature of the project, involving design with potential suppliers, presents a unique opportunity for businesses to innovate and co-create solutions alongside the Bi-borough Children's Services.

## Notice

This framework will allow Children's Social Care to procure the Case management as and when needed. At the heart of this implementation is a fundamental outcome: putting children and families at the heart of the design and supporting them in the most effective way. This is a revolution in case management, moving it from being an administrative tool to taking the role of an enabler of best practice within social work delivery. Bi-borough Children's Services are also keen to collaborate and jointly design a new approach to case management this exercise will enable potential suppliers to co create the end solution with Bi borough and develop a unique and innovative product for the benefit of the market as whole.

### Lot Information

Lot 1: Core CMS Software Solution

The following Service areas are intended to be covered: CareLeavers Case Notes and Events MASH Missing Children Early Help Emergency Duty Team Family Collaboration Functionality (see Lot 4) Referrals CIN - CP Fostering & Adoption Finance LAC Short Breaks Disable Children's Service

Renewal: 24 +24

Mobile working

Our ambitions for this Lot are: * Making as much of the functionality in Lot 1 available to practitioners on the move, this could be through app based technology or equally mobile connectivity back to the core case management system. * We would look to encourage suppliers bidding for Lot 1 to also consider bidding for this Lot where their product can support the requirements. * If achievable the provision of off-line records should also be available, for where there isn't an available network connection. The detailed requirements are defined within the Lot 2 - Mobile Working Functional Requirements and Lot 2 - Mobile Working Non-functional Requirements documents of this procurement.

Renewal: 2 +2 years

Lot 3: Third Party Collaboration Solution

Our ambitions for this Lot are: Enabling 2-way collaboration with 3rd parties.

Renewal: 2 + 2 years

Lot 4: Family Collaboration Solution

Our ambitions for this Lot are: * Use the best of technology to collaborate directly with families and enable this collaboration to support our provision of care. This should also enable a family story style view of records. * The solution should build on the extensive use of technology by children and young people. * Enable transparent and appropriate interaction with records so that children and families can help influence, understand and be part of their own journey.

Renewal: 2 + 2 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027137-2022 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Sep 2022 |
| Submission deadline | 1 Feb 2021 |
| Future notice date | Not specified |
| Award date | 10 May 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,327,376 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WESTMINSTER CITY COUNCIL |
| Additional buyers | CAPITALESOURCING; ROYAL BOROUGH OF KENSINGTON AND CHELSEA |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1E 6QP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | ACCESS; MEGANEXUS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services

### Codes

- 48000000 - Software package and information systems
- 48170000 - Compliance software package
- 64212700 - Universal Mobile Telephone System (UMTS) services
- 72200000 - Software programming and consultancy services
- 72212700 - Software development services utilities
- 72212983 - Development software development services
- 72227000 - Software integration consultancy services
- 85000000 - Health and social work services
- 85311300 - Welfare services for children and young people

## Release History

- 28 Sep 2022 at 09:40 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027137-2022
- 4 Jan 2021 at 23:08 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/000070-2021

## Notice URLs

- http://www.capitalesourcing.com
- http://www.rbkc.gov.uk
- http://www.westminster.gov.uk
- https://www.capitalesourcing.com
- https://www.capitalesourcing.com/esop/toolkit/opportunity/opportunityList.do?reset=true&resetstored=true&oppList=CURRENT&_ncp=1608149368835.1236279-1

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02878c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02878c.json.