---
title: "Retail Services"
ocid: "ocds-h6vhtk-0287ec"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0287ec"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0287ec.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0287ec.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2022-04-04"
---

# Retail Services

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-h6vhtk-0287ec

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0287ec.json)

## Summary

The Ministry of Justice is seeking suppliers for the "Retail Services" contract, aimed at providing essential goods to approximately 80,000 prisoners across various locations in England and Wales. The procurement process is currently in the Award stage, following a competitive procedure with negotiation methodology. The contract, valued at £375 million, was signed on 31st March 2022, and the overarching aim is to ensure the delivery of wholesale food, beverages, and toiletries while adhering to prison security standards. The buying organisation aims to normalise aspects of prison life as part of its decency agenda.

This procurement opportunity is ideal for businesses specialising in wholesale food distribution, logistics, or suppliers capable of supporting prison workshops. Companies that can deliver fresh and non-perishable goods efficiently or manage logistics for a large-scale service will find significant potential for growth in this tender. Additionally, this contract affords a chance to contribute to the rehabilitation of prisoners, providing both a social benefit and a stable business environment within the justice sector.

## Notice

HM Prison and Probation Service (HMPPS) Prison Retail Service provides approximately 80,000 prisoners with the means to order goods (fresh and frozen food, ambient food and non-foods e.g. toiletries) using their own funds. The contract is a key operational service in maintaining a stable environment and supports the HMPPS decency agenda, which focuses on normalising aspects of prison life to prepare eligible prisoners for release.

### Lot Information

Lot 1

HM Prison and Probation Service (HMPPS) Prison Retail Service provides approximately 80,000 prisoners with the means to order goods (fresh and frozen food, ambient food and non-foods e.g. toiletries) using their own funds. The contract is a key operational service in maintaining a stable environment and supports the HMPPS decency agenda, which focuses on normalising aspects of prison life to prepare eligible prisoners for release. The current solution is provided as part of a nationally managed service providing wholesale goods, logistics/fleet, rehabilitation of prisoners and the management of multiple workshops. At the time of the ITT there will be 18 prison workshops but this is expected to rise over term of contract; these are located within prisons and utilise a minimum of 520 prisoners to pick, pack and despatch an estimated 66,000 orders a week. This project is looking at the re-procurement of the service and would like to hear from interested parties capable of providing the wholesale goods and/or the management of multiple workshops. The primary objective of the service is to meet the demands of the paying customer, providing a range of goods at prices comparable to that of convenience store retailers and responsive to the changing population demographics and external influences (e.g. healthy eating campaigns). The service aims to deliver orders in a timely, efficient manner while ensuring that prison security policies (national or local) are never contravened. A key aim of the service is that it is self-financing and that the service overheads are covered through the cost of sales. The service must not exploit the customer (prisoner) population and instead should be an opportunity both to play a key role in the operation of a prison environment whilst providing opportunities for re-skilling and resettlement on release (e.g. job interviews, offers of work). The information contained in this notice is indicative of current thinking and subject to change.

Renewal: There is provision for 24 months extension to contract. The contract if not extended will be re-advertised within 18 months of expiry.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008962-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2022 |
| Submission deadline | 8 Feb 2021 |
| Future notice date | Not specified |
| Award date | 30 Mar 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £375,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Additional buyers | MINISTRY OF JUSTICE. |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4AP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLE42 Leeds |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DHL SUPPLY CHAIN |

## CPV Codes

### Divisions

- 15 - Food, beverages, tobacco and related products

### Codes

- 15000000 - Food, beverages, tobacco and related products
- 15100000 - Animal products, meat and meat products
- 15200000 - Prepared and preserved fish
- 15300000 - Fruit, vegetables and related products
- 15400000 - Animal or vegetable oils and fats
- 15500000 - Dairy products
- 15800000 - Miscellaneous food products
- 15860000 - Coffee, tea and related products

## Release History

- 4 Apr 2022 at 11:18 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008962-2022
- 5 Jan 2021 at 22:56 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000166-2021

## Notice URLs

- https://ministryofjusticecommercial.bravosolution.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0287ec. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0287ec.json.