---
title: "NSSCOVID-19 -273 ServiceNow Additional Contact Tracing and Vaccinations Licences"
ocid: "ocds-h6vhtk-028860"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028860"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-028860.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-028860.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (\"NSS\")"
published: "2021-01-07"
---

# NSSCOVID-19 -273 ServiceNow Additional Contact Tracing and Vaccinations Licences

Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")  
Current stage: Award  
OCID: ocds-h6vhtk-028860

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028860)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-028860.json)

## Summary

The Common Services Agency, commonly known as NHS National Services Scotland (NSS), has successfully completed the procurement process for "NSSCOVID-19 -273 ServiceNow Additional Contact Tracing and Vaccinations Licences" in the software supply services category. The contract, valued at £455,033, was awarded without a prior call for competition due to the urgent technical requirements arising from the Covid-19 pandemic. This procurement took place in Scotland, with the award date set for December 31, 2020, indicating a focus on addressing immediate health services needs during a critical period.

This tender presents significant opportunities for software service providers, particularly those with expertise in health sector solutions and emergency response capabilities. Businesses capable of supplying additional licences for systems like ServiceNow, or those with relevant technological innovations to enhance healthcare operations, will find themselves well-positioned to compete. This procurement method underscores a preference for rapid execution and efficiency in the health domain, making it essential for potential bidders to demonstrate a strong track record in emergency tech deployments and public health support.

## Notice

additional licences use (Service Now)

### Lot Information

Lot 1

This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic. This award has been approved on the basis of competition being absent for technical reasons in line with Regulation 33(1)(b) of the Public Contracts (Scotland) Regulations 2015

### Procurement Information

This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000282-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jan 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Dec 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £455,033 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS") |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERVICENOW |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72268000 - Software supply services

## Release History

- 7 Jan 2021 at 14:56 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000282-2021

## Notice URLs

- http://www.nhsscotlandprocurement.scot.nhs.uk/
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028860. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-028860.json.