---
title: "Provision of Support and Maintenance for Sun Systems and iPOS"
ocid: "ocds-h6vhtk-0288b1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0288b1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0288b1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0288b1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FINANCIAL SERVICES COMPENSATION SCHEME"
published: "2021-01-08"
---

# Provision of Support and Maintenance for Sun Systems and iPOS

Buyer: FINANCIAL SERVICES COMPENSATION SCHEME  
Current stage: Award  
OCID: ocds-h6vhtk-0288b1

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0288b1.json)

## Summary

The Financial Services Compensation Scheme is conducting a procurement process titled "Provision of Support and Maintenance for Sun Systems and iPOS", classified under IT services within the services industry. Located in London, the current stage of the procurement is complete, having been initiated with an open procedure. The contracting authority is actively seeking a Service Provider to deliver ongoing support, maintenance, and consultancy for its finance applications. Key dates include the award of contracts on 23rd December 2020, and these services are governed by legal basis CELEX 32014L0024.

This tender presents a significant opportunity for businesses specialising in IT consulting, software development, and support services. Companies with expertise in application support and maintenance, particularly those familiar with financial systems like SunSystems and iPOS, would be well-positioned to compete. The tender reflects a need for capable firms that can provide high-quality service while being cost-effective, as indicated by the weighting of quality (75%) versus cost (25%) in the award criteria.

## Notice

FSCS is seeking to appoint a Service Provider for the provision of support, maintenance and consultancy services for it's Finance applications as below: (i) Support and maintenance for FSCS' on-premise instances of SunSystems, iPOS and associated applications based on current service model; (ii) Root and branch analysis of FSCS current finance applications to include producing a configuration document; (iii) SunSystems and iPOS system upgrades to include any associated training; (iv) Support to migrate to cloud version (if required); (v) off-premise support - post migration based on the chosen service model (if required).

### Lot Information

Lot 1

FSCS is seeking to appoint a Service Provider for the provision of support, maintenance and consultancy services for it's Finance applications as below: (i) Support and maintenance for FSCS' on-premise instances of SunSystems, iPOS and associated applications based on current service model; (ii) Root and branch analysis of FSCS current finance applications to include producing a configuration document; (iii) SunSystems and iPOS system upgrades to include any associated training; (iv) Support to migrate to cloud version (if required); (v) off-premise support - post migration based on the chosen service model (if required).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000349-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jan 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Dec 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL SERVICES COMPENSATION SCHEME |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3A 7QU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Portsoken |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOUCHSTONE FMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72600000 - Computer support and consultancy services

## Release History

- 8 Jan 2021 at 12:32 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000349-2021

## Notice URLs

- https://ted.europa.eu/udl?uri=TED:NOTICE:221118-2020:TEXT:EN:HTML
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=558783560
- https://www.fscs.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0288b1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0288b1.json.