---
title: "Merchant Acquirer, Equipment and Payment Gateway Services"
ocid: "ocds-h6vhtk-0288d5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0288d5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0288d5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0288d5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GLASGOW CITY COUNCIL"
published: "2021-01-08"
---

# Merchant Acquirer, Equipment and Payment Gateway Services

Buyer: GLASGOW CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0288d5

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## Summary

Glasgow City Council is seeking to procure Merchant Acquirer, Equipment and Payment Gateway Services, primarily within the banking services category. Located in Glasgow, this procurement process is currently in the Award stage, following an initiation as a limited tender. The successful bidder will provide essential services to enable the Council to accept payments via debit and credit cards, crucial for processing income such as Council Tax and other fees. The contract was signed on 27 February 2020, with a total contract value of £960,000.

This tender presents significant opportunities for businesses specialising in payment gateway solutions and merchant acquiring services. Companies that offer reliable, secure payment processing capabilities, particularly those with experience in working with local authorities or public sector entities, would be well-positioned to compete. The ongoing requirement for uninterrupted service due to the Council's income management system emphasises the potential for sustained business growth in this sector.

## Notice

The Council has an ongoing requirement for Merchant Acquirer and Payment Gateway services (also known as MAS) to allow the Council to accept payments by debit and credit cards. Merchant Acquiring Services are an integral part of the debit and credit card payment transaction process. The services are required to enable merchants and retailers (in this case the Council) to accept card payments, with the acquirer acting as the link between the Council, the card association (e.g. Visa or Mastercard) and the issuing bank for the customer's payment card. The acquirer collects the card based payments from the issuing bank and credits the Council's nominated bank account with the customer's payment. The services enable the processing, authorisation and settlement of customer payments by debit and credit card where these have been made to the Council in person, by telephone or online. The Merchant Acquirer is responsible for transferring payment for income streams including Council Tax, Non Domestic Rates and other sundry debt income. The Council requires this service to be provided without interruption as the supplier underpins the collection of income.

### Lot Information

Lot 1

Merchant Acquiring Services is an integral part of the debit and credit card payment transaction process. The services are required to enable merchants and retailers (in this case the Council) to accept card payments, with the acquirer acting as the link between the Council, the card association (e.g. Visa or Mastercard) and the issuing bank for the customer's payment card. The acquirer collects the card based payments from the issuing bank and credits the Council's nominated bank account with the customer's payment. The services enable the processing, authorisation and settlement of customer payments by debit and credit card where these have been made to the Council in person, by telephone or online. The Merchant Acquirer is responsible for transferring payment for income streams including Council Tax, Non Domestic Rates and other sundry debt income. The Council requires this service to be provided without interruption as the supplier underpins the collection of income.

### Procurement Information

Due to GCC's inhouse project to deliver a new Income Management System which is interlinked to and will not function without MAS to support the secure transfer of payments and refunds between the Council and the card user. Also the council's system for parking and bus lane fines requires to be supported by an agreed list of MAS providers as stipulated by the system supplier.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000385-2021 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jan 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Feb 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £960,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GLASGOW CITY COUNCIL |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 1DU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North East |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WORLDPAY |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66110000 - Banking services

## Release History

- 8 Jan 2021 at 16:24 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000385-2021

## Notice URLs

- http://www.glasgow.gov.uk
- http://www.scotcourts.gov.uk
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00196

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0288d5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0288d5.json.