---
title: "Telephony - Unified Communications and Contact Centre"
ocid: "ocds-h6vhtk-0288ed"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0288ed"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0288ed.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0288ed.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "SOVINI LTD"
published: "2021-01-08"
---

# Telephony - Unified Communications and Contact Centre

Buyer: SOVINI LTD  
Current stage: Tender  
OCID: ocds-h6vhtk-0288ed

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0288ed)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0288ed.json)

## Summary

The procurement process is initiated by Sovini Ltd for a project titled "Telephony - Unified Communications and Contact Centre," aiming to enhance digital services through advanced telecommunications technology. This tender falls under the telecommunications system category with an estimated value of £250,000. The procurement is currently in the active tender stage, having an end date for submissions set for 12th February 2021. The project is located in Bootle, Merseyside, and follows an open procurement method, allowing wide participation.

This tender presents significant opportunities for businesses in the telecommunications and technology sectors, particularly those offering unified communication platforms and contact centre solutions. Companies that specialise in software development, IT infrastructure, and customer service technology, as well as those experienced in public sector contracts, would be well-suited to compete. Successful participation could help suppliers expand their market presence and foster long-term relationships with a public authority committed to technological advancement.

## Notice

Sovini intends to procure a unified communication platform and contact centre platform to support new business processes and future growth ambitions to enhance the group's digital / serve customer offer through more efficient technology.

### Lot Information

Lot 1

Sovini intends to procure a unified communication platform and contact centre platform to support new business processes and future growth ambitions to enhance the group's digital / serve customer offer through more efficient technology. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/X368M7PP72

Renewal: Please see attached documentaton

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000409-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jan 2021 |
| Submission deadline | 12 Feb 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | £250,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOVINI LTD |
| Locality | BOOTLE |
| Post town | Liverpool |
| Postcode | L30 4TH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD73 Sefton |
| Local authority | Sefton |
| Electoral ward | Netherton and Orrell |
| Westminster constituency | Bootle |
| Delivery location | TLD7 Merseyside |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32412100 - Telecommunications network
- 32510000 - Wireless telecommunications system
- 32524000 - Telecommunications system

## Release History

- 8 Jan 2021 at 18:32 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000409-2021

## Notice URLs

- https://sovini.co.uk/
- https://sovini.co.uk/,DunningsBridgeRoad
- https://ted.europa.eu/udl?uri=TED:NOTICE:573846-2020:TEXT:EN:HTML
- https://www.delta-esourcing.com/
- https://www.delta-esourcing.com/respond/X368M7PP72
- https://www.delta-esourcing.com/tenders/UK-UK-Bootle:-Telecommunications-system./X368M7PP72

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0288ed. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0288ed.json.