--- title: "Interpreting and Translation services" ocid: "ocds-h6vhtk-028945" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028945" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-028945.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-028945.json" source: "Find A Tender Service" current_stage: "Award" buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL" published: "2021-05-28" --- # Interpreting and Translation services Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL Current stage: Award OCID: ocds-h6vhtk-028945 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028945) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-028945.json) ## Summary The Sandwell Metropolitan Borough Council is seeking providers for interpreting and translation services to support various client services, including Adults and Children's Services and Housing, throughout the Borough of Sandwell. The procurement process, titled "Interpreting and Translation services," is currently in the Tender stage, with a closing date for submissions set for 12th February 2021. The anticipated contract period will begin on 12th April 2021 and run until 31st March 2025, with an estimated total value of £400,000. This tender is conducted through an open procurement method. This tender presents significant growth opportunities for businesses specialising in interpretation and translation services, particularly those equipped to operate across diverse mediums such as face-to-face communication, telephone, and video conferencing via MS Teams. Businesses with experience in providing services to local authorities or in sectors like housing and education will be particularly well-suited to compete in this procurement process. Additionally, suppliers capable of handling urgent requests outside normal office hours, including weekends and bank holidays, will stand out as favourable candidates. ## Notice The Council and Sandwell Childrens Trust had a requirement for the provision of Interpretation Services to support a range of Client Services including Adults and Childrens Services, Housing, School Admissions, Taxi Licensing and Welfare Rights at various locations throughout the Borough of Sandwell and on occasions outside of the Council boundaries.This service is to be delivered through face to face, telephone and video methods via MS Teams during normal and outside of office hours, weekends and if and when required on Bank Holidays.There is also a requirement for Translation of the written word in the form of a letter, pamphlet or other publications. ### Lot Information Face To Face The Council and Sandwell Childrens Trust have a requirement for the provision of Interpretation Services to support a range of Client Services (including Adults & Childrens Services, Housing, School Admissions, Taxi Licensing and Welfare Rights) at various locations throughout the Borough of Sandwell and on occasions outside of the Council boundaries.This service will need to be delivered through face to face, telephone and video methods (via MS Teams) during normal and outside of office hours, weekends and if and when required on Bank Holidays.There is also a requirement for Translation of the written word in the form of a letter, pamphlet or other publications.The contract will commence on 12th April 2021 and will be for a period of 4 years until 31st March 2025.The estimated annual value excluding VAT for the of the contract is PS100,000. This value is based on historical spend data and is intended to be used as a guide only and is not a guarantee of the level of business that will be generated from the contract.The Council will be looking to select up to five tenderers to be appointed as the contracted providers of the four lots specified in this document Telephone The Council and Sandwell Childrens Trust have a requirement for the provision of Interpretation Services to support a range of Client Services (including Adults & Childrens Services, Housing, School Admissions, Taxi Licensing and Welfare Rights) at various locations throughout the Borough of Sandwell and on occasions outside of the Council boundaries.This service will need to be delivered through face to face, telephone and video methods (via MS Teams) during normal and outside of office hours, weekends and if and when required on Bank Holidays.There is also a requirement for Translation of the written word in the form of a letter, pamphlet or other publications.The contract will commence on 12th April 2021 and will be for a period of 4 years until 31st March 2025.The estimated annual value excluding VAT for the of the contract is PS100,000. This value is based on historical spend data and is intended to be used as a guide only and is not a guarantee of the level of business that will be generated from the contract.The Council will be looking to select up to five tenderers to be appointed as the contracted providers of the four lots specified in this document Video The Council and Sandwell Childrens Trust have a requirement for the provision of Interpretation Services to support a range of Client Services (including Adults & Childrens Services, Housing, School Admissions, Taxi Licensing and Welfare Rights) at various locations throughout the Borough of Sandwell and on occasions outside of the Council boundaries.This service will need to be delivered through face to face, telephone and video methods (via MS Teams) during normal and outside of office hours, weekends and if and when required on Bank Holidays.There is also a requirement for Translation of the written word in the form of a letter, pamphlet or other publications.The contract will commence on 12th April 2021 and will be for a period of 4 years until 31st March 2025.The estimated annual value excluding VAT for the of the contract is PS100,000. This value is based on historical spend data and is intended to be used as a guide only and is not a guarantee of the level of business that will be generated from the contract.The Council will be looking to select up to five tenderers to be appointed as the contracted providers of the four lots specified in this document Written Word The Council and Sandwell Childrens Trust have a requirement for the provision of Interpretation Services to support a range of Client Services (including Adults & Childrens Services, Housing, School Admissions, Taxi Licensing and Welfare Rights) at various locations throughout the Borough of Sandwell and on occasions outside of the Council boundaries.This service will need to be delivered through face to face, telephone and video methods (via MS Teams) during normal and outside of office hours, weekends and if and when required on Bank Holidays.There is also a requirement for Translation of the written word in the form of a letter, pamphlet or other publications.The contract will commence on 12th April 2021 and will be for a period of 4 years until 31st March 2025.The estimated annual value excluding VAT for the of the contract is PS100,000. This value is based on historical spend data and is intended to be used as a guide only and is not a guarantee of the level of business that will be generated from the contract.The Council will be looking to select up to five tenderers to be appointed as the contracted providers of the four lots specified in this document Face To Face Please refer to the ITT documents Telephone Please refer to the ITT documents Video Please refer to the ITT documents Written Word Please refer to the ITT documents ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/011944-2021 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 28 May 2021 | | Submission deadline | 12 Feb 2021 | | Future notice date | Not specified | | Award date | 18 May 2021 | | Contract period | 11 Apr 2021 - 31 Mar 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £400,000 | | Lots value | £400,000 | | Awards value | Not specified | | Contracts value | £400,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Active, Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL | | Locality | OLDBURY | | Post town | Birmingham | | Postcode | B69 3DB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG37 Sandwell | | Local authority | Sandwell | | Electoral ward | Oldbury | | Westminster constituency | West Bromwich | | Delivery location | TLG37 Sandwell | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 5 | | Supplier names | ABSOLUTE INTERPRETING AND TRANSLATION; FIVE STAR LANGUAGES; GLOBAL TRANSLATION SERVICES; SUPREME LINGUISTIC SERVICES LTD T A PREMIUM LINGUISTIC SERVICES; WORD 360 | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79540000 - Interpretation services ## Release History - 28 May 2021 at 09:00 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/011944-2021 - 11 Jan 2021 at 14:58 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000497-2021 ## Notice URLs - http://www.sandwell.gov.uk - https://in-tendhost.co.uk/sandwellmbc ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028945. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-028945.json.