--- title: "Workforce Management System" ocid: "ocds-h6vhtk-028b17" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028b17" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-028b17.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-028b17.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST" published: "2021-01-18" --- # Workforce Management System Buyer: SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST Current stage: Tender OCID: ocds-h6vhtk-028b17 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028b17) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-028b17.json) ## Summary The South Central Ambulance Service NHS Foundation Trust (SCAS) is actively seeking proposals for a fully managed Software as a Service (SaaS) Workforce Management System targeted at all UK Ambulance Trusts. This procurement, classified under the goods industry category (CPV code 48000000), is at the Tender stage, with a bid closing date set for 1st February 2021. The contract is valued at approximately £29.64 million and is intended to span an initial five-year period, with a potential extension for up to ten years. The anticipated go-live date for the system is 1st April 2022, with the successful supplier expected to be appointed by 6th April 2021. This tender presents significant opportunities for businesses specialising in complex software solutions, particularly those with experience in the healthcare sector or the NHS. Companies that can demonstrate proficiency in developing workforce management systems, alongside a solid understanding of NHS intricacies and personnel complexities, would be well-positioned to compete. Furthermore, collaboration with additional Ambulance Trusts could provide further avenues for growth, as these organisations may draw upon the contract established by SCAS throughout its duration. ## Notice South Central Ambulance Service NHS Foundation Trust (SCAS) is seeking to procure a fully supplier hosted, managed and onward going developed, Software as a Service provided Workforce Management Software System for use by all UK Ambulance Trusts. All UK Ambulance Trusts currently use GRS and there is a desire to seek a solution which will provide a total workforce management solution, incorporating the functionality currently provided by other interdependent systems. SCAS, as lead Contracting Authority, is seeking to appoint a Supplier by 6th April 2021 who will be responsible for developing an all-encompassing system suitable for use by all Ambulance Trusts for a go live date for SCAS, and potentially at least two other Ambulance Trusts, of 1st April 2022. Please see the following link for details of all the Ambulance Trusts who may draw down on the contract: https://aace.org.uk/uk-ambulance-service/map-of-nhs-ambulance-services/ The Authority seeks bids from organisations which can demonstrate experience of providing a complex Workforce Management Software System for use with a wide range of different personnel and who, whether or not they currently provide services to the NHS, can demonstrate: i) a clear understanding and appreciation of: * the complexities of the NHS; * the Agenda for Change; * NHS Terms and Conditions; * The substantial range and complexity of the personnel employed and the differing terms under which they are employed; * The interplay within the NHS marketplace and the interaction between the Department of Health, NHSE, NHSI, Clinical Commissioning Group and many other groups. ii) High levels of competency in developing and continually updating a system to deliver 100% accurate information in terms of hours worked by differing personnel; iii) The ability to ensure effective, live and accurate integration between hours worked and the Authority's payroll system. iv) Proven methodology for delivering the changing needs of an NHS body which employs a wide range of different personnel needing to take account of the Working Time Regulations and the interplay between annual leave, absence, TOIL, overtime, rostering and self-rostering. v) The expertise to delivery effective and accurate integration with and data feed from the worked hours data to the Trust's Payroll provider system. SCAS intend letting a contract for up to 10 years (an initial 5 years from the point of award on 6th April 2021 and then four years from go live on 1st April 2022 with the option thereafter to extend by multiples of one year up to a further five years). Other Ambulance Trusts would have the option of drawing down on the ensuing contract during its lifetime with the intention of a co-terminus date for all those Trusts utilising the contract opportunity. SCAS intends that the contract will involve a proactive Ambulance user group who will agree on the development pathway for each following year in conjunction with the Supplier for the benefit of all participating Trusts and, ultimately, the Trust's patients. The system purchased by SCAS will also be made available to Isle of Wight NHS Trust as part of a co-operation set up between the two public bodies under Regulation 12(7). The procurement of this third-party supplier via a fully compliant OJEU process means that no private supplier has been placed "at an advantage vis-a-vis its competitors." ### Lot Information Lot 1 South Central Ambulance Service NHS Foundation Trust (SCAS) is seeking to procure a fully supplier hosted, managed and onward going developed, Software as a Service provided Workforce Management Software System for use by all UK Ambulance Trusts. All UK Ambulance Trusts currently use GRS and there is a desire to seek a solution which will provide a total workforce management solution, incorporating the functionality currently provided by other interdependent systems. SCAS, as lead Contracting Authority, is seeking to appoint a Supplier by 6th April 2021 who will be responsible for developing an all-encompassing system suitable for use by all Ambulance Trusts for a go live date for SCAS, and potentially at least two other Ambulance Trusts, of 1st April 2022. Please see the following link for details of all the Ambulance Trusts who may draw down on the contract: https://aace.org.uk/uk-ambulance-service/map-of-nhs-ambulance-services/ The Authority seeks bids from organisations which can demonstrate experience of providing a complex Workforce Management Software System for use with a wide range of different personnel and who, whether or not they currently provide services to the NHS, can demonstrate: i) a clear understanding and appreciation of: * the complexities of the NHS; * the Agenda for Change; * NHS Terms and Conditions; * The substantial range and complexity of the personnel employed and the differing terms under which they are employed; * The interplay within the NHS marketplace and the interaction between the Department of Health, NHSE, NHSI, Clinical Commissioning Group and many other groups. ii) High levels of competency in developing and continually updating a system to deliver 100% accurate information in terms of hours worked by differing personnel; iii) The ability to ensure effective, live and accurate integration between hours worked and the Authority's payroll system. iv) Proven methodology for delivering the changing needs of an NHS body which employs a wide range of different personnel needing to take account of the Working Time Regulations and the interplay between annual leave, absence, TOIL, overtime, rostering and self-rostering. v) The expertise to delivery effective and accurate integration with and data feed from the worked hours data to the Trust's Payroll provider system. SCAS intend letting a contract for up to 10 years (an initial 5 years from the point of award on 6th April 2021 and then four years from go live on 1st April 2022 with the option thereafter to extend by multiples of one year up to a further five years). Other Ambulance Trusts would have the option of drawing down on the ensuing contract during its lifetime with the intention of a co-terminus date for all those Trusts utilising the contract opportunity. SCAS intends that the contract will involve a proactive Ambulance user group who will agree on the development pathway for each following year in conjunction with the Supplier for the benefit of all participating Trusts and, ultimately, the Trust's patients. The system purchased by SCAS will also be made available to Isle of Wight NHS Trust as part of a co-operation set up between the two public bodies under Regulation 12(7). The procurement of this third-party supplier via a fully compliant OJEU process means that no private supplier has been placed "at an advantage vis-a-vis its competitors." At this stage there is no definite commitment from the other Ambulance Trusts to draw down under the Contract being let by SCAS, but a number of Trusts have expressed direct interest with at least one other Trust with a current Contract that is due to expire on 31 March 2022, enabling them to utilise the Contract scheduled to start on 1 April 2022. The estimated value is based upon all thirteen Ambulance Trusts drawing down on the ensuing contract. Additional information: Suppliers instructions in how to express an interest in the tender: 1) The eSourcing Proactis portal can be found via the following URL: https://supplierlive.proactisp2p.com 2) Click on the Opportunities column to the right of the page. 3) Filter on the customer name column using 'South' and 'Central' 4) Click 'Show Me' and then download the documents. 5) Register for the opportunity following the instructions. Renewal: The Contract may be extended by up to a further 60 months in increments of 12 months to be agreed with the successful supplier. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/000961-2021 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Jan 2021 | | Submission deadline | 1 Feb 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 5 Apr 2021 - 31 Mar 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £29,640,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST | | Locality | BICESTER | | Post town | Oxford | | Postcode | OX26 6HR | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ14 Oxfordshire CC | | Local authority | Cherwell | | Electoral ward | Bicester South and Ambrosden | | Westminster constituency | Bicester and Woodstock | | Delivery location | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems - 48450000 - Time accounting or human resources software package ## Release History - 18 Jan 2021 at 13:06 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000961-2021 ## Notice URLs - https://aace.org.uk/uk-ambulance-service/map-of-nhs-ambulance-services/ - https://supplierlive.proactisp2p.com - https://ted.europa.eu/udl?uri=TED:NOTICE:603134-2020:TEXT:EN:HTML - https://www.scas.nhs.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028b17. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-028b17.json.