---
title: "Porter and Concierge Services"
ocid: "ocds-h6vhtk-028d0c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028d0c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-028d0c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-028d0c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MERSEYTRAVEL"
published: "2021-01-25"
---

# Porter and Concierge Services

Buyer: MERSEYTRAVEL  
Current stage: Award  
OCID: ocds-h6vhtk-028d0c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028d0c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-028d0c.json)

## Summary

Merseytravel is seeking to appoint a provider for Porter and Concierge Services at their location in Liverpool, United Kingdom. This procurement is characterised as an open procedure, currently in the award stage following a complete tender process initiated on 25 January 2021. The contract is valued at £487,765.20 and is set for an initial duration of three years, with an option to extend by an additional year, subject to performance criteria. The services will be required during weekdays, ensuring that the facility operates between 0630 and 1930 hours.

This tender presents growth opportunities particularly for service-oriented SMEs specialising in facility management, concierge services, and related operational logistics. Businesses equipped to manage complex service requirements and commit to quality service delivery would be well-positioned to compete for this contract. With 13 bids submitted, the competitive landscape indicates a robust interest, highlighting the potential for successful firms to establish or expand their operations within the public sector framework.

## Notice

To appoint a responsible and smooth running concierge, porter, internal postal and courier service in nominated communal and private areas of No 1 Mann Island. To provide a range of dedicated facility management functions for Merseytravel and their Tenants. This contract will be for a three year initial period with the option of a further one year extension subject to necessary service criteria being met. To ensure the building is open provisionally between the hours of 0630 and 1930 hours Monday to Friday.

### Lot Information

Lot 1

To appoint a responsible and smooth running concierge, porter, internal postal and courier service in nominated communal and private areas of No 1 Mann Island. To provide a range of dedicated facility management functions for Merseytravel and their Tenants. This contract will be for a three year initial period with the option of a further one year extension subject to necessary service criteria being met. To ensure the building is open provisionally between the hours of 0630 and 1930 hours Monday to Friday.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/001462-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jan 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Dec 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £487,765 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MERSEYTRAVEL |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 1BP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD7 Merseyside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEBS GROUP |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98341120 - Portering services

## Release History

- 25 Jan 2021 at 14:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/001462-2021

## Notice URLs

- http://www.merseytravel.gov.uk/
- https://ted.europa.eu/udl?uri=TED:NOTICE:500577-2020:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028d0c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-028d0c.json.