---
title: "Rough Sleeper Outreach Service"
ocid: "ocds-h6vhtk-028e9e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028e9e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-028e9e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-028e9e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF EALING"
published: "2021-01-29"
---

# Rough Sleeper Outreach Service

Buyer: LONDON BOROUGH OF EALING  
Current stage: Award  
OCID: ocds-h6vhtk-028e9e

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## Summary

The London Borough of Ealing is seeking a service provider for its "Rough Sleeper Outreach Service" tender, aimed at addressing the significant issue of rough sleeping within the borough, which is currently the 6th highest in London. The tender, classified under health and social work services, is part of an open procurement process, and it is currently in the Award stage. The contract, signed on 1st October 2020, has a total value of £1,000,000. The provider is expected to engage with rough sleepers through assertive outreach and collaboration with local partners, aiming for measurable outcomes in reducing rough sleeping in line with government targets and the borough's local strategy.

This procurement presents a valuable opportunity for businesses that specialise in social services, community outreach, and housing support, particularly those with a proven track record in managing homelessness initiatives. Companies capable of demonstrating effective strategies for outreach and support to vulnerable populations, including those with health and substance misuse issues, would be particularly well-suited to compete. With the expectation of achieving sustained accommodation outcomes and possibly expanding services through additional government funding, participation in this tender process can facilitate significant business growth and community impact.

## Notice

Ealing Council, a West London Borough, is looking for provider to deliver an effective Rough Sleeping Outreach Service. We are a borough with a significantly high incidence of rough sleeping, currently the 6th highest total in London. We need a provider who can work with rough sleepers found bedded down in public places, on private land and in places like garages, stairwells, and vehicles. We need a provider who can rise to the challenge of helping a diverse rough sleeping population, of which up to two-thirds have no eligibility for public funds and amongst which many individuals have health and substance misuse issues. We do, however, benefit from the existence of key partners who work together, including through a well-established borough Homelessness Forum. We need a provider which can operate an assertive outreach model, with a view to signalling clearly that rough sleeping is not acceptable and that engagement with sources of help is expected. The provider will also work with enforcement agencies, where the outreach offer is not effective and rough sleeping, with all its risks, persists. The contractor will be the main point of contact for rough sleepers in Ealing and will work with and forge strong working relationships with key local partners, in the statutory and voluntary sector. The provider will have primary responsibility for dealing with new rough sleeping reported via Streetlink but will work alongside initiatives like the GLA's Rapid Response Team, while these continue. Success will be measured by the sustained reduction of rough sleeping, in line with government targets and our local Rough Sleeping Strategy. The contract will set out that the provider is responsible for early intervention, a No Second Night Out approach, follow-up case work, minimising entrenched rough sleeping and achieving sustained accommodation outcomes and support for individuals. The provider will also have first refusal on hosting additional posts which might be created through government funding to assist in meeting the challenging target of eliminating rough sleeping by 2024. We are looking for a provider with a proven track record in this field, who can demonstrate that they have a clear plan for achieving our targets and getting the best results for rough sleepers in challenging times, making the very best use of the resources and budgets available.

### Lot Information

Lot 1

Ealing Council, a West London Borough, is looking for provider to deliver an effective Rough Sleeping Outreach Service. We are a borough with a significantly high incidence of rough sleeping, currently the 6th highest total in London. We need a provider who can work with rough sleepers found bedded down in public places, on private land and in places like garages, stairwells, and vehicles. We need a provider who can rise to the challenge of helping a diverse rough sleeping population, of which up to two-thirds have no eligibility for public funds and amongst which many individuals have health and substance misuse issues. We do, however, benefit from the existence of key partners who work together, including through a well-established borough Homelessness Forum. We need a provider which can operate an assertive outreach model, with a view to signalling clearly that rough sleeping is not acceptable and that engagement with sources of help is expected. The provider will also work with enforcement agencies, where the outreach offer is not effective and rough sleeping, with all its risks, persists. The contractor will be the main point of contact for rough sleepers in Ealing and will work with and forge strong working relationships with key local partners, in the statutory and voluntary sector. The provider will have primary responsibility for dealing with new rough sleeping reported via Streetlink but will work alongside initiatives like the GLA's Rapid Response Team, while these continue. Success will be measured by the sustained reduction of rough sleeping, in line with government targets and our local Rough Sleeping Strategy. The contract will set out that the provider is responsible for early intervention, a No Second Night Out approach, follow-up case work, minimising entrenched rough sleeping and achieving sustained accommodation outcomes and support for individuals. The provider will also have first refusal on hosting additional posts which might be created through government funding to assist in meeting the challenging target of eliminating rough sleeping by 2024. We are looking for a provider with a proven track record in this field, who can demonstrate that they have a clear plan for achieving our targets and getting the best results for rough sleepers in challenging times, making the very best use of the resources and budgets available.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/001864-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jan 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Sep 2020 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF EALING |
| Locality | EALING |
| Post town | West London |
| Postcode | W5 2HL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI73 Ealing |
| Local authority | Ealing |
| Electoral ward | Ealing Broadway |
| Westminster constituency | Ealing Central and Acton |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ST MUNGO COMMUNITY HOUSING |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 29 Jan 2021 at 15:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/001864-2021

## Notice URLs

- http://www.ealing.gov.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:265813-2020:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028e9e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-028e9e.json.