---
title: "HR and Payroll Application Solution (FirstGroup)"
ocid: "ocds-h6vhtk-028f80"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028f80"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-028f80.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-028f80.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "FIRSTGROUP HOLDINGS LIMITED"
published: "2021-02-02"
---

# HR and Payroll Application Solution (FirstGroup)

Buyer: FIRSTGROUP HOLDINGS LIMITED  
Current stage: Tender  
OCID: ocds-h6vhtk-028f80

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028f80)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-028f80.json)

## Summary

FirstGroup Holdings Limited is currently conducting a selective tender for the procurement of a comprehensive HR and Payroll Application Solution, designated for the integration and streamlining of their various existing systems. This project falls under the category of goods, specifically time accounting or human resources software packages, with a value of £7,600,000. The tender period is set to close on 3rd March 2021, and the project aims to complete migration by the end of February 2023, covering delivery across multiple regions in the United Kingdom.

This procurement presents significant opportunities for software developers and technology firms specialising in human resources and payroll systems, particularly those with capabilities in creating integrated cloud solutions. Companies that focus on digital transformation and efficiency enhancements in HR processes will be well-positioned to compete for this contract. As FirstGroup seeks to optimise its workforce management amid changing operational demands, suppliers that can demonstrate their ability to deliver an adaptive and comprehensive software solution will likely find favourable prospects in this tender.

## Notice

FirstGroup currently operate multiple HR and Payroll solutions across the Group. The predominant solutions are Cyborg Payroll and Talent Development (includes HR, Learning Management, Performance, Compensation and Succession). FirstGroup has decided to replace these solutions across the Group by selecting a single cloud solution. The intention is to complete a migration ahead of the end of February 2023.

### Lot Information

Lot 1

Across FirstGroup there are multiple other systems which support the Payroll and HR processes. For example, for collecting time and attendance information to feed payroll, to manage absence, to process expenses, to create online payslips etc. The replacement of these systems will form part of the scope of this project, however there are some key operational systems which will remain and need to be integrated into the new People Management platform. The most important of these are: (i) Crew Plan which is a Rail specific traincrew workforce management solution; (ii) Duty Allocation System (DAS) which is a Bus driver workforce management solution; and (iii) Engineer workforce management solution. This current system landscape is complex and has evolved over many years with acquisitions and now needs to be updated to support the current and future needs of the UK Business. FirstGroup is operating in a climate of greater uncertainty on passenger levels due to Covid-19, increased demands and targets from Government (the train operating companies are currently operating under Emergency Measures Agreements), becoming greener, digital and more agile, typified by the Open Access model, managing the increased expectations of our staff and delivering a better return to our shareholders. Against this backdrop there is a need to operate more efficiently and nimbly right across the business. FirstGroup is looking for expressions of interest from suppliers that can deliver an integrated and multi functional requirement to achieve FirstGroup's vision of a single cloud solution.

Renewal: An option for a further period of up to 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002090-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Feb 2021 |
| Submission deadline | 3 Mar 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,600,000 |
| Lots value | £7,600,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FIRSTGROUP HOLDINGS LIMITED |
| Locality | LONDON |
| Post town | West London |
| Postcode | W2 1AF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Hyde Park |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48450000 - Time accounting or human resources software package

## Release History

- 2 Feb 2021 at 17:34 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002090-2021

## Notice URLs

- http://procurement.gwr.com
- http://www.firstgroupplc.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-028f80. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-028f80.json.
