---
title: "Digital Outcomes and Specialist 5"
ocid: "ocds-h6vhtk-029152"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029152"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029152.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029152.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE"
published: "2023-04-24"
---

# Digital Outcomes and Specialist 5

Buyer: THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-029152

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## Summary

The Crown Commercial Service, acting through the Minister for the Cabinet Office, awarded a contract for the "Digital Outcomes and Specialist 5" tender on April 13, 2023. The procurement stage is complete, and the contract has been extended to July 19, 2023, for all four lots. The contract entails IT services for consulting, software development, and Internet support. The awarded suppliers are Super User Studio Limited. The procurement offers opportunities for businesses in the IT services sector with a focus on digital outcomes and specialists.

This public procurement opportunity presents a chance for IT service providers, specifically those with expertise in consulting, software development, and Internet support, to participate in the procurement process initiated by the Crown Commercial Service under the "Digital Outcomes and Specialist 5" tender. The Ministry for the Cabinet Office, as the contracting authority, has extended the contract deadline to July 19, 2023. Suppliers such as Super User Studio Limited have secured contracts for providing digital outcomes and specialist services, indicating a potential growth area for businesses in the technology sector.

## Notice

Delivery of the Alpha and Beta phase for the Evidence Management System

### Lot Information

Digital Outcomes

Crown Commercial Service as the contracting authority has put in place a pan government collaborative framework agreement for use by UK public sector bodies identified at VI.3) (and any future successors to these organisations). These bodies requested a compliant procurement vehicle to access digital outcomes, specialists and supporting services

Digital Specialist's

The successful Suppliers awarded the Digital specialist's framework will provide government departments and teams with specialists for work on a service, programmed or projects. The work they do has a defined scope and deliverable. Digital specialists suppliers will: -- only provide specialists from their existing team, -- offer evidence of competence in each role if requested by the buyer, -- ensure all roles support the government service design manual's description (https://www.gov.uk/service-manual/the-team) of what you need to build a successful service. Examples of digital specialist briefs include: -- a user researcher for the discovery phase of the prison visits tool, -- a delivery manager to work on the transition of the replacement driving licence product from beta to live, -- a front-end developer to work on the beta of the MOT recording product, which is part of the MOT registrations service. --Services must be exclusively delivered by the supplier personnel (where supplier personnel is defined as employees or subcontractors). -- Suppliers who provide services through an agency model are aware that other CCS agreements are available to offer services as an agency. Digital specialists suppliers must provide at least one of the following roles: -- agile coach, -- business analyst, -- communications manager, -- content designer, -- cyber security consultant, -- delivery manager or project manager, -- designer, -- developer, -- performance analyst, -- portfolio manager, -- product manager, -- programme delivery manager, -- quality assurance analyst, -- service manager, -- technical architect, -- user researcher-- visual designer, -- web operations engineer, -- data engineer, -- data scientist, -- data architect. Additional information: Initial 12 months with an optional 12 month extension.

User Research Studios

The successful Suppliers on the User Research framework, will inform the development of all government digital services. User research studios suppliers will provide: -- user research studio hire in the right location on specific dates Additional information: Initial 12 months with an optional 12 month extension.

User Research Participants

All government digital services will: - use research to develop a deep knowledge of who the service users are and what that means for the design of the service, - have a plan for ongoing user research and usability testing to continuously seek feedback from users to improve the service. User research participants suppliers must provide: - access to user research participants who best reflect the users of a service. Additional information: Initial 12 months with an optional 12 month extension.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011662-2023 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Jan 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,740,699,170 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE |
| Additional buyers | DEPARTMENT FOR BUSINESS, ENERGY & INDUSTRIAL STRATEGY; THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE (CCS) |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 5 |
| Supplier names | BROWSER LONDON; DELOITTE; SUPER USER STUDIO; USERS NEEDS; XONETIC |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72230000 - Custom software development services
- 72232000 - Development of transaction processing and custom software
- 73110000 - Research services
- 73111000 - Research laboratory services
- 79300000 - Market and economic research; polling and statistics

## Release History

- 24 Apr 2023 at 12:55 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/011662-2023
- 13 Apr 2023 at 14:34 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/010689-2023
- 9 Mar 2023 at 14:42 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006933-2023
- 8 Feb 2021 at 22:56 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/002539-2021

## Notice URLs

- https://crowncommercialservice.bravosolution.co.uk
- https://www.contractsfinder.service.gov.uk/Notice//30bbc7ba-0d56-4083-aca1-f701d15c94d8
- https://www.digitalmarketplace.service.gov.uk
- https://www.find-tender.service.gov.uk/Notice/002539-2021
- https://www.gov.uk/ccs
- https://www.gov.uk/government/organisations/department-for-business-energy-and-industrial-strategy
- https://www.gov.uk/government/publications/government-securityclassifications
- https://www.gov.uk/service-manual/the-team

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029152. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029152.json.