---
title: "Virtual Hearings Solution"
ocid: "ocds-h6vhtk-02919f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02919f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02919f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02919f.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "GENERAL MEDICAL COUNCIL (GMC)"
published: "2021-02-09"
---

# Virtual Hearings Solution

Buyer: GENERAL MEDICAL COUNCIL (GMC)  
Current stage: Planning  
OCID: ocds-h6vhtk-02919f

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## Summary

The General Medical Council (GMC), based in Manchester, UK, is initiating a tender process for a "Virtual Hearings Solution". This procurement falls within the goods category, specifically focusing on video-conferencing equipment, and is currently at the planning stage. The total value of the tender is £130,000, with a key date for prospective suppliers to book a virtual meeting slot set for the morning of 24th February. Interested parties are encouraged to reach out to Chris Park, the Procurement Manager, at procurement@gmc-uk.org to discuss further details.

This tender presents valuable opportunities for businesses specialising in video-conferencing technology and virtual collaboration solutions. Those with expertise in developing secure virtual environments, managing virtual interactions efficiently, and ensuring compliance with data protection standards will be particularly well-suited for this contract. As the GMC seeks to enhance remote tribunal hearings, businesses offering innovative features for secure participation and management of hearings may find this an advantageous opportunity for growth.

## Notice

The pandemic has necessitated a move to virtual tribunal hearings at the GMC (using Skype for Business) and we anticipate that this new approach may become BAU after the pandemic for some hearings. The current Skype process has issues around the identification and management of participants attending the hearing and is limited in terms of how it can be used for more complex hearings. A dedicated virtual hearing solution is sought to remedy the main issues identified with the current process and provide an improved experience from the perspective of Tribunal users and attendees. Solution requirements (not exhaustive): 1. Offers a secure virtual hearing room and secure linked meeting rooms 2. Enables a Clerk to actively manage the hearing, i.e.: a. Move participants between rooms b. Remove participants from the hearing c. Mute participants d. Communicate with participants via instant messaging e. If possible offers role-based automation options for participants joining/leaving the hearing 3. Provides clear identification of participants, ensuring GDPR compliance 4. Offers the opportunity to join hearings via browser or PSTN with the ability to ensure participant anonymity where required (i.e. vulnerable witnesses) 5. Allows the observation of hearings without participant functionality 6. Allows recording of the hearing (audio only) 7. Offers the potential to run hybrid hearings (i.e. both virtual and office-based attendees), with compatibility options for the recording of office-based hearings Proposed Supplier Date (virtual) - 24th February am To book a 30 minute slot, please email Chris Park (Procurement Manager) via procurement@gmc-uk.org. We will operate on a first come first served basis.

### Lot Information

Lot 1

The pandemic has necessitated a move to virtual tribunal hearings at the GMC (using Skype for Business) and we anticipate that this new approach may become BAU after the pandemic for some hearings. The current Skype process has issues around the identification and management of participants attending the hearing and is limited in terms of how it can be used for more complex hearings. A dedicated virtual hearing solution is sought to remedy the main issues identified with the current process and provide an improved experience from the perspective of Tribunal users and attendees. Solution requirements (not exhaustive): 1. Offers a secure virtual hearing room and secure linked meeting rooms 2. Enables a Clerk to actively manage the hearing, i.e.: a. Move participants between rooms b. Remove participants from the hearing c. Mute participants d. Communicate with participants via instant messaging e. If possible offers role-based automation options for participants joining/leaving the hearing 3. Provides clear identification of participants, ensuring GDPR compliance 4. Offers the opportunity to join hearings via browser or PSTN with the ability to ensure participant anonymity where required (i.e. vulnerable witnesses) 5. Allows the observation of hearings without participant functionality 6. Allows recording of the hearing (audio only) 7. Offers the potential to run hybrid hearings (i.e. both virtual and office-based attendees), with compatibility options for the recording of office-based hearings Proposed Supplier Date (virtual) - 24th February am To book a 30 minute slot, please email Chris Park (Procurement Manager) via procurement@gmc-uk.org. We will operate on a first come first served basis.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002616-2021 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Feb 2021 |
| Submission deadline | Not specified |
| Future notice date | 2 May 2021 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £130,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GENERAL MEDICAL COUNCIL (GMC) |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M3 3AW |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32232000 - Video-conferencing equipment

## Release History

- 9 Feb 2021 at 14:40 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/002616-2021

## Notice URLs

- http://www.gmc-uk.org
- https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=221949
- https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA19541

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02919f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02919f.json.