---
title: "Non-Emergency Patient Transport - NHS Shropshire CCG, Telford & Wrekin CCG and Powys THB"
ocid: "ocds-h6vhtk-029288"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029288"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029288.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029288.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS MIDLANDS AND LANCASHIRE CSU ON BEHALF OF NHS SHROPSHIRE TELFORD AND WREKIN CCG AND POWYS TEACHING HEALTH BOARD"
published: "2021-11-26"
---

# Non-Emergency Patient Transport - NHS Shropshire CCG, Telford & Wrekin CCG and Powys THB

Buyer: NHS MIDLANDS AND LANCASHIRE CSU ON BEHALF OF NHS SHROPSHIRE TELFORD AND WREKIN CCG AND POWYS TEACHING HEALTH BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-029288

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029288)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-029288.json)

## Summary

NHS Midlands and Lancashire CSU, acting on behalf of NHS Shropshire, Telford and Wrekin CCG, and Powys Teaching Health Board, has conducted an open tender for Non-Emergency Patient Transport Services (NEPTS). The tender, identified as STW-20-03, has been completed, with a value of approximately £34.2 million GBP. The services will be provided across the County of Shropshire and Powys to eligible patients, ensuring transportation for those unable to use alternative transport methods due to medical conditions. The contract will run for five years, starting from April 1, 2021, with provisions for an optional two-year extension.

This tender presents significant opportunities for businesses specialising in patient transport services, particularly those with the capability to handle non-emergency medical transport. Companies that provide specially equipped vehicles and have expertise in patient care logistics would be well-suited to compete. The successful bidder, E-zec Medical Transport Services Ltd, exemplifies the type of large-scale operation that can fulfil the requirements of this contract, which requires a robust system for patient booking, eligibility assessments, and integration with NHS providers.

## Notice

NHS Shropshire, Telford and Wrekin Clinical Commissioning Group and Powys Teaching Health Board have jointly awarded a contract for Non-Emergency Patient Transport Services (NEPTS) for eligible patients within the local healthcare population following a successful procurement.

### Lot Information

Lot 1

NHS Shropshire, Telford and Wrekin Clinical Commissioning Group and Powys Teaching Health Board have jointly awarded a contract for Non-Emergency Patient Transport Services (NEPTS) for eligible patients within the local healthcare population following a successful procurement. A non-emergency transport service is provided for patients, both adults and children, who have a medical condition which prevents them from using other forms of transport to travel to and from healthcare appointments. It is not for people who require transport for financial or social reasons, or for those requiring an immediate or emergency response. The Non-Emergency Patient Transport Service will provide 24/7, 365 days per year transportation services to patients assessed as eligible for the service. The objectives of the service are to: -- Provide transportation booking facilities e.g. telephone line, email, online system etc which are compliant with the accessible information standard. -- Provide a dedicated local booking team(s) for patients of Shropshire, Telford and Wrekin and Powys. -- Conduct patient eligibility assessments and manage demand on the service in line with commissioned activity levels. -- Determine patient's mobility and moving and handling requirements to identify the type of vehicle and specialist equipment to be used for transportation/movement. -- Determine patient's mental health needs for example determine the support a dementia patient would require. -- Provide vehicles and transport suitable for our eligible patients according to the patient medical condition/mobility. -- Provide patient transport management and liaison with the NHS providers to ensure integration and system flow. -- Provide local patient travel advice and sign-posting for patients assessed as not eligible to access the transportation service. The CCG's are appointing a service provider to deliver this service for a period of 5 years with an optional 24 months extension available. The successful provider will be required to sign the prevailing NHS Standard Contract for the service and accept all terms and conditions. Please note this contract will service the newly created/merged organisations (previously) NHS Shropshire CCG and NHS Telford and Wrekin CCG from 1st April 2021 and Powys Teaching Health Board.

Renewal: Possibility of extending the contract for up to 24 months beyond the initial contract term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029503-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Nov 2021 |
| Submission deadline | 15 Mar 2021 |
| Future notice date | Not specified |
| Award date | 12 Jul 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £33,308,674 |
| Lots value | £33,308,674 |
| Awards value | Not specified |
| Contracts value | £34,200,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS MIDLANDS AND LANCASHIRE CSU ON BEHALF OF NHS SHROPSHIRE TELFORD AND WREKIN CCG AND POWYS TEACHING HEALTH BOARD |
| Additional buyers | NHS MIDLANDS AND LANCASHIRE CSU ON BEHALF OF NHS SHROPSHIRE CCG, NHS TELFORD AND WREKIN CCG AND POWYS TEACHING HEALTH BOARD; NHS SHROPSHIRE CLINICAL COMMISSIONING GROUP; NHS SHROPSHIRE, TELFORD AND WREKIN CLINICAL COMMISSIONING GROUP; NHS TELFORD AND WREKIN CLINICAL COMMISSIONING GROUP; POWYS TEACHING HEALTH BOARD |
| Locality | STOKE ON TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 4LX |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG21 Telford and Wrekin |
| Local authority | Telford and Wrekin |
| Electoral ward | Madeley & Sutton Hill |
| Westminster constituency | Telford |
| Delivery location | TLG21 Telford and Wrekin, TLG22 Shropshire, TLL24 Powys |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | E-ZEC MEDICAL TRANSPORT SERVICES |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 60 - Transport services (excl. Waste transport)
- 85 - Health and social work services

### Codes

- 34114122 - Patient-transport vehicles
- 60130000 - Special-purpose road passenger-transport services
- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85143000 - Ambulance services

## Release History

- 26 Nov 2021 at 22:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/029503-2021
- 11 Feb 2021 at 22:56 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002849-2021

## Notice URLs

- http://shropshireccg.nhs.uk/
- http://www.powysthb.wales.nhs.uk/home
- https://bravosolution.co.uk
- https://mlcsu.bravosolution.co.uk
- https://telfordccg.nhs.uk/
- https://www.shropshiretelfordandwrekinccg.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029288. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029288.json.