---
title: "Online academic support services"
ocid: "ocds-h6vhtk-0292e2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0292e2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0292e2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0292e2.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "BIRKBECK, UNIVERSITY OF LONDON"
published: "2021-02-12"
---

# Online academic support services

Buyer: BIRKBECK, UNIVERSITY OF LONDON  
Current stage: Planning  
OCID: ocds-h6vhtk-0292e2

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## Summary

Birkbeck, University of London is initiating a procurement process for "Online Academic Support Services" aimed at enhancing the academic success of its students. This tender is currently in the planning stage, with engagement expected from February to March 2021. The primary contract will be classified under e-learning services, requiring a supplier to provide 24/7 access to academic support aimed at improving students’ writing skills. Interested parties can express their interest by emailing the procurement team at procurement@bbk.ac.uk, ensuring they include relevant organisational details. The contract's delivery location is in London, UK, specifically at Malet Street, WC1E 7HX.

This procurement presents significant opportunities for businesses specialising in educational support services, particularly those offering online platforms for academic enhancement. Companies with expertise in e-learning, tutoring, or student engagement tools are well-suited to compete in this tender. Birkbeck's focus on inclusive support for students from varied backgrounds suggests a demand for innovative solutions that can cater to diverse educational needs, thus fostering an environment for potential contractors to contribute to the university's mission of improving student outcomes.

## Notice

Birkbeck is seeking to source a supplier for an online student support service which will focus on improving our students' academic writing and foundational academic skills. The support should be available 24/7/365 and should be easy to access without facilitation from Birkbeck staff. The academic support should be developmental and lead learners to become more skilled and independent. The aim is to improve the attainment and outcomes of our students.

### Lot Information

Lot 1

Birkbeck, University of London thorough its Student Experience Review is committed to supporting the continuation and progression rates of our students as outlined in our Access & Participation Plan (APP)(http://www.bbk.ac.uk/downloads/policies/birkbeck-access-plan-2020-2021.pdf). Many of our students have been away from formal education for a long time and/or may have completed school or previous university study in a different language or academic culture. This means producing an extended piece of writing in formal academic English can be challenging. Under these circumstances, students need individual feedback on their writing to support their engagement with their course. This writing feedback may be readily available to students where there is a history of Higher Education in the immediate family or friendship group. However, students who are the first in their family to go to university or are from lower socio-economic backgrounds, may not have the same academic opportunities or networks to support them in their learning journey. Birkbeck is therefore keen to give all students access to this kind of support and create a level playing field to support continuation and achievement. This will, in turn, contribute and help deliver the good degree outcomes mandated by our regulator - the Office for Students (OfS). Additional information: This Prior Information Notice is to signal an intention to commence a market engagement with those within the online academic support services market. Birkbeck intends to hold this market engagement from February through to March 2021 with industry experts and suppliers interested in potentially bidding for the resulting commercial agreement. See VI.3) Additional information for more information.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002939-2021 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Feb 2021 |
| Submission deadline | Not specified |
| Future notice date | 18 Apr 2021 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRKBECK, UNIVERSITY OF LONDON |
| Locality | LONDON |
| Post town | Central London |
| Postcode | WC1E 7HX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Bloomsbury |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | TLI31 Camden and City of London |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80300000 - Higher education services
- 80420000 - E-learning services

## Release History

- 12 Feb 2021 at 15:53 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/002939-2021

## Notice URLs

- http://www.bbk.ac.uk
- http://www.bbk.ac.uk/downloads/policies/birkbeck-access-plan-2020-2021.pdf

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0292e2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0292e2.json.