--- title: "Future Case Management - Commercial Off The Shelf options" ocid: "ocds-h6vhtk-02956a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02956a" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02956a.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02956a.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "THE INSOLVENCY SERVICE" published: "2021-02-23" --- # Future Case Management - Commercial Off The Shelf options Buyer: THE INSOLVENCY SERVICE Current stage: Planning OCID: ocds-h6vhtk-02956a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02956a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02956a.json) ## Summary The Insolvency Service is planning to procure a new case management system under the title "Future Case Management - Commercial Off The Shelf options". This initiative falls within the industry category of industry-specific software packages, with the main focus on goods. Located in Stratford, UK, the procurement is currently at the planning stage, with an invitation for interested businesses to respond to the attached Request for Information by 1st October 2021. Engaging with the In-Tend portal is essential for participating in this tender, and the Insolvency Service is also organising virtual Supplier Engagement Events during the response timeframe to provide further clarification and answer questions. This procurement process presents a prime opportunity for software companies and service providers specialising in insolvency management systems, particularly those offering commercial off-the-shelf (COTS) solutions that require minimal integration. Businesses that excel in developing configurable platforms, particularly those compatible with platforms like MS Dynamics, would be well-suited to compete. Participation in this tender could facilitate partnerships and lead to significant contracts, especially for firms capable of offering Software as a Service (SaaS) solutions that comply with government standards and ensure high availability and support. ## Notice The Insolvency Service (INSS) have a legacy case management system that is nearing end of life and have initiated a project to identify the best approach to deliver a replacement. Options being considered are leveraging an existing configurable platform (MS Dynamics) or procuring a specifically developed Commercial off the Shelf (COTS) Insolvency case management system. The purpose of this Prior Information Notice (PIN) is to investigate the feasibility of using a COTS product with an overarching assumption that the product should support many of the required functions out of the box and require limited configuration/development when compared to the configurable platform option. The areas planned to be appraised are: - ability to deliver functional requirements - ability to meet non-functional and technical requirements - cost of delivery and ownership - time to deliver - key risks associated with delivery ### Lot Information Lot 1 The Insolvency Service (INSS) have a legacy case management system that is nearing end of life and have initiated a project to identify the best approach to deliver a replacement. Options being considered are leveraging an existing configurable platform (MS Dynamics) or procuring a specifically developed Commercial off the Shelf (COTS) Insolvency case management system. The purpose of this Prior Information Notice (PIN) is to investigate the feasibility of using a COTS product with an overarching assumption that the product should support many of the required functions out of the box and require limited configuration/development when compared to the configurable platform option. The system must meet the following high-level requirements; - Any system procured in future should support both personal and corporate insolvency transactions and case processing - The system should adhere to insolvency legislation for England and Wales, for both personal and corporate insolvencies and be updated as changes to legislation are introduced - The system must support integration with payment/bank systems to pay distributions etc and also facilitate bank reconciliation within the system - Produce the Insolvency Services and the Insolvency Investment Accounts. Including fees charged and recovered to support financial forecasting and reporting capability to evidence reported figures - Include time recording - Be offered as Software as a Service (SaaS) with a minimum availability of 99.9% - Be able to provide onshore support and implementation capabilities We must also implement a solution that is compliant with the Government Technology Code of Practice. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/003586-2021 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Feb 2021 | | Submission deadline | Not specified | | Future notice date | 30 Sep 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE INSOLVENCY SERVICE | | Locality | STRATFORD | | Post town | East London | | Postcode | E16 1HZ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Canning Town South | | Westminster constituency | West Ham and Beckton | | Delivery location | TLI London | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48100000 - Industry specific software package ## Release History - 23 Feb 2021 at 14:27 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/003586-2021 ## Notice URLs - https://in-tendhost.co.uk/insolvencyservice/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02956a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02956a.json.