---
title: "Outsourced ICT Framework Agreement"
ocid: "ocds-h6vhtk-029587"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029587"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029587.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029587.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CRESCENT PURCHASING CONSORTIUM (CPC)"
published: "2021-06-01"
---

# Outsourced ICT Framework Agreement

Buyer: CRESCENT PURCHASING CONSORTIUM (CPC)  
Current stage: Award  
OCID: ocds-h6vhtk-029587

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## Summary

The Crescent Purchasing Consortium (CPC) is conducting a public procurement process for an Outsourced ICT Framework Agreement, aimed at educational establishments in the UK. This tender falls under the category of IT services, focusing on consulting, software development, and internet support, with a total value of £100 million. The procurement is currently in the active tender stage, which opened on February 23, 2021, and the submission deadline is set for March 29, 2021. Suppliers can compete for two lots: Lot 1 provides outsourced ICT services, while Lot 2 focuses on outsourced ICT consultancy services. Both lots feature a framework agreement with potential contract periods of 48 months from the commencement date.

This procurement process presents significant growth opportunities, especially for IT service providers and consultancies that specialise in education technology. Businesses with expertise in ICT service delivery, including remote support, asset management, and project management, would be particularly well-suited to compete. Additionally, firms offering consultancy services in areas like IT strategy development, data analysis, and systems integration can leverage this tender to establish or expand their relationships with public sector educational institutions across the UK.

## Notice

CPC are seeking to create a framework on behalf of educational establishments for ICT Outsourcery, covering services and consultancy. This process looks to appoint service providers capable of providing on-site and remote ICT services in addition to independent consultancy with a view to appoint such service providers. This tender will be available to all current and future members of CPC: https://www.thecpc.ac.uk/members/regions.php https://www.gov.uk/guidance/get-information-about-schools The tender is also available for NWUPC members: https://www.nwupc.ac.uk/our-members EANI (Education Authority Northern Ireland) www.eani.org.uk/ and the following UK public sector bodies (and any future successors to these organisations): https://www.thecpc.ac.uk/suppliers/eligible-public-sector-bodies.php

### Lot Information

Lot 1: Outsourced ICT Services

This lot covers all services involved in providing an outsourced managed service for information communication technology. This includes but is not limited to: * Remote and on-site service provision for proactive and reactive support including monitoring, incident managing, testing, fault fixing, backup and disaster recovery, data protection, patch management, etc. * IT asset and configuration management, release management * Supporting staff with new IT developments, IT procurement, service integration and management, set up of IT equipment (e.g. for use in lessons, assemblies, meetings) where there is an on-site requirement, advice etc. * Project management and development of IT strategies & refreshment, and other additional ad-hoc requirements

Options: 48 month(s) from the commencement date, with 24 initial month(s) and option to extend 2x12 month(s)

Lot 2: Outsourced ICT Consultancy

This lot is specifically for consultancy and design services where a solution is yet to be defined. The purpose of this lot is to attract independent consultants who can utilise expertise from a technical standpoint, offering objective recommendations to support a tendering process for an outsourced ICT service by working in conjunction with an institutions' procurement staff. Service is expected to culminate in a final objective report, which may be the result of (but is not limited to): * Fact-finding processes, liaising with engineers and IT support staff, data analysis, determining information system requirements and defining project objectives * Making recommendations such as suggesting appropriate hardware, software, systems, service levels etc. * Compiling reports and presenting information, understanding practices and the objectives of the institution, assisting with the creation of IT strategies and the development of effective IT procedures, analysis of data and potential issues * Assessment of security loopholes, obsolete assets, inefficiencies etc. * Assisting with tendering processes from a technical standpoint, including providing technical advice to benefit tender clarifications and evaluation.

Options: 48 month(s) from the commencement date, with 24 initial month(s) and option to extend 2x12 month(s)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012147-2021 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jun 2021 |
| Submission deadline | 29 Mar 2021 |
| Future notice date | Not specified |
| Award date | 31 May 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000,000 |
| Lots value | £100,000,000 |
| Awards value | Not specified |
| Contracts value | £99,999,999 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CRESCENT PURCHASING CONSORTIUM (CPC) |
| Additional buyers | EDUCATION; EDUCATION AUTHORITY NORTHERN IRELAND; NORTH WESTERN UNIVERSITIES PURCHASING CONSORTIUM LTD; PUBLIC SECTOR |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M6 6AJ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 16 |
| Supplier names | BCN GROUP; COMPUTEAM; COMPUTER SYSTEMS IN EDUCATION (CSE; DATASPIRE SOLUTIONS; DELOITTE; EUROPEAN ELECTRONIQUE; EVR CONSULTING; NEW NETWORKS; NOVATIA SERVICES; PHOENIX SOFTWARE; PTS CONSULTING; RM EDUCATION; STONE TECHNOLOGIES LTD TRADING AS STONE GROUP; SWEETHAVEN COMPUTERS; THE ADEPT TECHNOLOGY GROUP; XMA |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50312310 - Maintenance of data network equipment
- 50312600 - Maintenance and repair of information technology equipment
- 50312610 - Maintenance of information technology equipment
- 50312620 - Repair of information technology equipment
- 50324000 - Support services of personal computers
- 72000000 - IT services: consulting, software development, Internet and support
- 72100000 - Hardware consultancy services
- 72120000 - Hardware disaster-recovery consultancy services
- 72222300 - Information technology services
- 72227000 - Software integration consultancy services
- 72228000 - Hardware integration consultancy services
- 72246000 - Systems consultancy services
- 72250000 - System and support services
- 72251000 - Disaster recovery services
- 72253000 - Helpdesk and support services
- 72253100 - Helpdesk services
- 72253200 - Systems support services
- 72261000 - Software support services
- 72267100 - Maintenance of information technology software
- 72315200 - Data network management services
- 72511000 - Network management software services
- 72540000 - Computer upgrade services
- 72590000 - Computer-related professional services
- 72700000 - Computer network services
- 72720000 - Wide area network services
- 72910000 - Computer back-up services

## Release History

- 1 Jun 2021 at 09:36 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012147-2021
- 23 Feb 2021 at 16:50 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003615-2021

## Notice URLs

- http://www.adept-telecom.co.uk
- http://www.bcn.co.uk
- http://www.computeam.co.uk
- http://www.cse-net.co.uk
- http://www.dataspire.co.uk
- http://www.deloitte.co.uk
- http://www.euroele.com
- http://www.evrconsulting.co.uk
- http://www.newnetworks.co.uk
- http://www.novatia.com
- http://www.nwupc.ac.uk
- http://www.phoenixs.co.uk
- http://www.ptsconsulting.com
- http://www.rm.com/home
- http://www.stonegroup.com
- http://www.sweethaven.co.uk
- http://www.thecpc.ac.uk
- http://www.xma.co.uk
- https://suppliers.multiquote.com
- https://ted.europa.eu/udl?uri=TED:NOTICE:494890-2020:TEXT:EN:HTML
- https://www.eani.org.uk
- https://www.gov.uk/guidance/get-information-about-schools
- https://www.nwupc.ac.uk/our-members
- https://www.thecpc.ac.uk/members/regions.php
- https://www.thecpc.ac.uk/suppliers/eligible-public-sector-bodies.php

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029587. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029587.json.