--- title: "Golding Homes - Procurement of repairs management software (RMS)" ocid: "ocds-h6vhtk-029675" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029675" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029675.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029675.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "GOLDING HOMES" published: "2021-02-25" --- # Golding Homes - Procurement of repairs management software (RMS) Buyer: GOLDING HOMES Current stage: Tender OCID: ocds-h6vhtk-029675 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029675) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-029675.json) ## Summary Golding Homes is seeking proposals for the procurement of a Repairs Management System (RMS) to bring their repairs service in-house, with a total contract value of £500,000. This tender is currently active, and businesses can submit their bids until 15th March 2021. The procurement falls under the goods category within the software industry, specifically targeting the South East region of England. The process is being conducted through a selective procurement method, described as a competitive procedure with negotiation, which is necessitated by a strategic shift in their service delivery. A contract period of five years is anticipated, with the possibility of extending up to eight years based on performance evaluations. This tender presents a significant opportunity for small and medium enterprises (SMEs) as Golding Homes is open to selecting economic operators from this demographic. Particularly, businesses specialising in software development, customer relationship management, and compliance solutions would be well-suited to compete for this contract. The requirement for a system that can interface with existing platforms will further favour vendors with proven integration capabilities. As the repair management system is critical for service delivery, interested suppliers should prepare to demonstrate their technical suitability and meet the selection criteria outlined in the procurement documentation. ## Notice Golding Homes are bringing their repairs service "in-house" from a previously fully outsourced service. As part of this exercise, we require to implement a Repairs Management System (RMS) to fully support our teams in delivering an excellent customer service. ### Lot Information Lot 1 Golding Homes are looking to procure a repairs management system (RMS) which can interface with existing systems. The procurement is being conducted using competitive route with negotiation but we reserve the right to award as per procurement documentation. This is an accelerated procedure as a result of internal strategic change which requires maintenance of customer safety and satisfaction as a priority. The RMS system is critical to support service delivery. This is envisaged to be a 5 year contract. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/U565ZB66C9 Renewal: This is envisaged to be a 5 year contract with the option to extend to a maximum of 8 years dependent upon performance; capability and other measures as set out in the contract documentation ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/003853-2021 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Feb 2021 | | Submission deadline | 15 Mar 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £500,000 | | Lots value | £500,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | GOLDING HOMES | | Locality | MAIDSTONE | | Post town | Rochester | | Postcode | ME14 1ST | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ4 Kent | | ITL 3 | TLJ45 Mid Kent | | Local authority | Maidstone | | Electoral ward | Penenden Heath | | Westminster constituency | Maidstone and Malling | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems - 48100000 - Industry specific software package - 48170000 - Compliance software package - 48219300 - Administration software package - 48330000 - Scheduling and productivity software package - 48332000 - Scheduling software package - 48333000 - Contact management software package - 48445000 - Customer Relation Management software package ## Release History - 25 Feb 2021 at 18:32 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003853-2021 ## Notice URLs - http://www.cabinetoffice.gov.uk - https://www.delta-esourcing.com/respond/U565ZB66C9 - https://www.delta-esourcing.com/tenders/UK-UK-Maidstone:-Software-package-and-information-systems./U565ZB66C9 - https://www.goldinghomes.org.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029675. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029675.json.