---
title: "Freedom to Speak up Services (FTSU)- Staff Liaison Guardians"
ocid: "ocds-h6vhtk-029737"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029737"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029737.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029737.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MSE GROUP"
published: "2021-07-01"
---

# Freedom to Speak up Services (FTSU)- Staff Liaison Guardians

Buyer: MSE GROUP  
Current stage: Award  
OCID: ocds-h6vhtk-029737

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029737)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-029737.json)

## Summary

The MSE Group is seeking providers for the "Freedom to Speak up Services (FTSU) - Staff Liaison Guardians" contract in Essex within the healthcare industry. This open procurement process has reached the award stage with a contract duration of three years, plus a potential one-year extension. The key date for submission was April 8, 2021, when bids were opened for evaluation against predefined criteria, including a quality component weighted at 60% and a price component at 40%. The successful supplier, The Guardian Service Ltd, has been awarded a contract valued at £309,000, with the contract signed on July 1, 2021.

This tender presents an opportunity for businesses in the healthcare services sector, particularly those specialising in confidential employee support and clinical communication. Companies with a background in providing safeguarding services within hospital environments or those that can supply dedicated staff on a 24/7 basis would be particularly well-suited to compete. Engaging in this contract could enable growth by tapping into the ongoing requirement for enhanced support systems for healthcare workers, thereby contributing to improved workplace safety and employee welfare in hospital settings.

## Notice

Provision of confidential staff liaison service to support staff members who wish to speak up in relation to concerns associated with provision of safe and secure hospital services.

### Lot Information

Lot 1

The Authority seeks to award a 3 year contract with option to extend by up to 12 months to suitably qualified providers in line with the declared specification of requirements. The Service provider is required to provide two dedicated staff to perform the service across the various Authority sites, and to offer services 24 hours a day, 7 days a week including public holidays so that matters can be escalated to the Authority in accordance with the RAG rating and escalation policy.

Options: 48 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x12 month(s)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015051-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jul 2021 |
| Submission deadline | 8 Apr 2021 |
| Future notice date | Not specified |
| Award date | 30 Jun 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £309,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MSE GROUP |
| Locality | SOUTHEND |
| Post town | Southend-on-Sea |
| Postcode | SS2 6GE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | St Laurence |
| Westminster constituency | Southend West and Leigh |
| Delivery location | TLH3 Essex |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE GUARDIAN SERVICE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85110000 - Hospital and related services

## Release History

- 1 Jul 2021 at 11:18 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015051-2021
- 1 Mar 2021 at 15:44 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004047-2021

## Notice URLs

- http://www.southend.nhs.uk
- http://www.successregimeessex.co.uk/
- http://www.theguardianservice.co.uk
- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029737. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029737.json.