---
title: "Clinical Communications Gateway Support and upgrade services - National Services Scotland"
ocid: "ocds-h6vhtk-029806"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029806"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029806.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029806.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BUSINESS SERVICES ORGANISATION I T S"
published: "2021-03-03"
---

# Clinical Communications Gateway Support and upgrade services - National Services Scotland

Buyer: BUSINESS SERVICES ORGANISATION I T S  
Current stage: Award  
OCID: ocds-h6vhtk-029806

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-029806.json)

## Summary

The procurement process involves the Business Services Organisation I T S as the buying organisation, seeking support and upgrade services for the Clinical Communications Gateway (CCG) system, which plays a critical role in the NHS across Scotland. This tender, classified under IT services, is situated in Edinburgh (UK) and follows a limited procurement method, which necessitated negotiated procedures without the publication of a contract notice. The contract has been awarded to NHS National Services Scotland, with a total value of £220,000, and was signed on 3rd March 2021. The processing of bids is complete, with CCG being integral to enhanced patient referral procedures in the health service.

This opportunity has the potential to significantly benefit businesses specialised in IT services, software development, and consulting within the healthcare sector. Firms that are adept at providing technological support, systems integration, or have experience working with public health organisations will find this tender particularly relevant. The successful continuation and enhancement of the CCG system underscores the demand for businesses that can innovate and support healthcare delivery through effective IT solutions, thus paving the way for business growth within this vital industry.

## Notice

The CCG system was designed and developed by the NHS in Scotland - National Services Scotland (NSS). Ownership and technical knowledge of the system rests only with NSS. The software is also used in Scotland and Wales and NSS undertake all services to ensure commonality across the user base.

### Lot Information

Lot 1

The Clinical Communications Gateway (CCG) was developed and is supported by National Services Scotland - a Pubic Body providing services to the NHS in Scotland. NSS have provided the system to the HSC and is used to send and track electronic referrals between GPs and secondary and community care services. NSS provide application system support and upgrade services to the HSC. CCG has brought significant benefits to the referral process in recent years. It helps ensure the secure and timely delivery of accurate patient referral details so improving the service to patients. The HSCB has mandated the use of CCG for all referrals from GPs to consultant led services. A failure to continue with the system would have a very significant impact on patients, GPs and staff in secondary and community care settings.

### Procurement Information

The Clinical Communications Gateway (CCG) was developed and is supported by National Services Scotland - a Pubic Body providing services to the NHS in Scotland. NSS have provided the system to the HSC and is used to send and track electronic referrals between GPs and secondary and community care services. NSS provide application system support and upgrade services to the HSC. CCG has brought significant benefits to the referral process in recent years. It helps ensure the secure and timely delivery of accurate patient referral details so improving the service to patients. The HSCB has mandated the use of CCG for all referrals from GPs to consultant led services. A failure to continue with the system would have a very significant impact on patients, GPs and staff in secondary and community care settings.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004262-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Mar 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Mar 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £220,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BUSINESS SERVICES ORGANISATION I T S |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT1 4JE |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NHS NATIONAL SERVICES SCOTLAND |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Mar 2021 at 15:18 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004262-2021

## Notice URLs

- http://www.hscbusiness.hscni.net

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029806. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029806.json.
