---
title: "Cashless Catering, Online Payments & Kitchen Management Software - Lot 1 - Cashless Catering"
ocid: "ocds-h6vhtk-029819"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029819"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029819.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029819.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTH AYRSHIRE COUNCIL"
published: "2025-10-16"
---

# Cashless Catering, Online Payments & Kitchen Management Software - Lot 1 - Cashless Catering

Buyer: NORTH AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-029819

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## Summary

North Ayrshire Council has initiated a procurement process to modify its existing contract for cashless catering, online payments, and kitchen management software, specifically for Lot 1, Cashless Catering. This service falls under the industry category of International payment transfer services and will be carried out in the UKM93 region. The procurement stage is currently focused on contract modification, with the aim to support and mobilise a new contract that will replace the current arrangement. The process involves a contract with CRB Cunninghams Limited, initially signed on 28th June 2021, with a modification recently introduced to increase the contract value by up to £82,715.61 GBP due to unforeseen circumstances needing enhanced support for school meal uptake.

This procurement provides significant business growth opportunities, particularly for SMEs in the IT services sector specialising in cashless payment systems and kitchen management solutions. The contract's extension and modification illustrate the potential for continued collaboration with North Ayrshire Council, especially for companies offering innovative solutions in cloud-based systems. Enterprises in software development, electronic payment facilitation, and those capable of system integration with existing council systems will find this tender especially suitable. Being actively engaged in this process allows for positioning within a long-term strategic partnership which can enhance business visibility and expand market influence within the public sector.

## Notice

As part of the existing contract renewal processes, North Ayrshire Council (NAC) has identified the need to upgrade or replace their existing Cashless Catering and Online Payment solutions, together with introducing Kitchen Management Software. The systems will be extended for use across all 9 academies, 49 primary schools and 1 additional support needs (ASN) school within the Council's remit. The Council also have a number of hospitality locations and outside catering units (including pop-ups) that may be included if the solution permits. The Council are seeking contract(s) for the provision of three inter-related, cloud-based systems (including supply, installation, licences and training) and will consider suppliers who can offer all elements (or a combination thereof) but will also consider separate providers. The requirement has been split into 3 Lots as follows; Lot 1 - Cashless Catering system (including meal ordering functionality) with full upgrades, annual maintenance and support (including software and minimum hardware) Lot 2 - Online Payments system Lot 3 - Kitchen Management Software with full upgrades, annual maintenance and support (including software and minimum hardware)

### Lot Information

Cashless Catering Services and Equipment

Contract Modification for NAC/5054 Cashless Catering, Online Payments & Kitchen Management Software - Lot 1 - Cashless Catering

Renewal: This contract has an option to extend for up to another 12 months. Extensions will be at the sole discretion of North Ayrshire Council and subject to satisfactory performance and funding.

Kitchen management system

The services required under this lot will include but not be limited to; - Cloud-based software that meets the information management needs of primary and secondary school kitchens, hospitality locations and outside catering units (including pop-ups). - Modular application that will allow gradual roll out of functionality in line with NAC timeline and appetite. - Systemisation of the current Hazard Analysis Critical Control Points log. - Provision of an innovative solution to record temperatures of equipment and food seamlessly, along with details of who took the temperatures. - Software and minimum hardware for advanced reporting, nutritional analysis, menu planning, inventory and kitchen management. - Provision of various interface capabilities and capability of storing/transmitting all the relevant information with central offices, with full management, backup and archive functions. - Provision of full upgrades, annual maintenance and support. - Integration with existing systems used by NAC including but not limited to; newly awarded Cashless Catering and Online Payment systems.

Renewal: This contract has an option to extend for up to another 12 months. Extensions will be at the sole discretion of North Ayrshire Council and subject to satisfactory performance and funding.

Online Payments

The requirement under this lot will include but not be limited to: - The supply of software systems allowing the ability for NAC to take online payments for education services from any internet connected device - Ability for parents / guardians to go online and pay for child's school meal, trip, and other non-meal purchases - The ability for payments to be accepted from PayPoint terminals and / or similar (should a parent have no access to the internet). - Integrate with existing systems used by NAC; SEEMIS and Integra / Civica Pay and newly awarded Cashless Catering and Kitchen Management systems.

Renewal: This contract has an option to extend for up to another 12 months. Extensions will be at the sole discretion of North Ayrshire Council and subject to satisfactory performance and funding.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/065916-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Oct 2025 |
| Submission deadline | 9 Apr 2021 |
| Future notice date | Not specified |
| Award date | 27 Jun 2021 |
| Contract period | Not specified |
| Recurrence | March 2025 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £340,000 |
| Lots value | £290,000 |
| Awards value | Not specified |
| Contracts value | £868,490 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH AYRSHIRE COUNCIL |
| Locality | IRVINE |
| Post town | Kilmarnock |
| Postcode | KA12 8EE |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | North Ayrshire |
| Electoral ward | Irvine South |
| Westminster constituency | Central Ayrshire |
| Delivery location | TLM93 North Ayrshire and East Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | CASH REGISTERS (BUCCLEUCH; CRB CUNNINGHAMS; PARENTPAY |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 66 - Financial and insurance services

### Codes

- 48000000 - Software package and information systems
- 48110000 - Point of sale (POS) software package
- 66110000 - Banking services
- 66115000 - International payment transfer services

## Release History

- 16 Oct 2025 at 12:51 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/065916-2025
- 26 Jul 2021 at 08:04 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/017600-2021
- 3 Mar 2021 at 17:08 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004282-2021

## Notice URLs

- http://www.hse.gov.uk/pubns/hse40.pdf
- http://www.north-ayrshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000812578
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.scotcourts.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029819. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029819.json.