--- title: "Procurement of Civil Legal Aid Services in England and Wales from April 2021" ocid: "ocds-h6vhtk-0299aa" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0299aa" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0299aa.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0299aa.json" source: "Find A Tender Service" current_stage: "Award" buyer: "THE LEGAL AID AGENCY" published: "2021-03-08" --- # Procurement of Civil Legal Aid Services in England and Wales from April 2021 Buyer: THE LEGAL AID AGENCY Current stage: Award OCID: ocds-h6vhtk-0299aa [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0299aa) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0299aa.json) ## Summary The Legal Aid Agency (LAA) has recently completed the procurement process for Civil Legal Aid Services in England and Wales, aimed at providing Specialist Telephone Advice related to Education and Discrimination law categories from 1 April 2021. The procurement, initiated as an open tender, sought to award a total of six contracts but was ultimately cancelled. Although the LAA planned to offer contracts in both categories, only active awards were made under the Discrimination category, with a total budget of £4.7 million for this contract. This tender presents significant opportunities for law firms and organisations specialising in legal services, particularly those focusing on Education and Discrimination. Businesses with expertise in providing legal advice through telephone support may find a suitable fit within this framework, especially small and medium-sized enterprises (SMEs) that possess the necessary qualifications and experience to deliver high-quality legal aid services. Participating in future opportunities from the LAA could facilitate growth and expand market presence in the legal services sector. ## Notice The Legal Aid Agency ("LAA") is inviting Applicants to submit a Tender for a 2021 Civil Legal Advice Contract ("CLA Contract" or "Contract") to provide Specialist Telephone Advice in the Education and / or Discrimination Categories of Law from 1 April 2021 as part of the LAA's publicly funded telephone-based Civil Legal Advice ("CLA") service. The LAA intends to award a total of six separate CLA Contracts: * 3 in the Discrimination Category; and * 3 in the Education Category ### Lot Information Education - Lot 1 The Legal Aid Agency ("LAA") is inviting Applicants to submit a Tender for a 2021 Civil Legal Advice Contract ("CLA Contract" or "Contract") to provide Specialist Telephone Advice in the Education and / or Discrimination Categories of Law from 1 April 2021 as part of the LAA's publicly funded telephone-based Civil Legal Advice ("CLA") service. This Information for Applicants document ("IFA") provides information about the CLA Specialist Telephone Advice Contract Invitations to Tender ("ITTs"), including how Applicants submit an ITT Response, and the rules governing this stage of the procurement process. The LAA intends to award a total of six separate CLA Contracts: * 3 in the Discrimination Category; and * 3 in the Education Category In the Discrimination Category, we are seeking to award 3 Contracts of equal size. In Education, Applicants will be able to bid for a 'Lot' depending on the volume of work they wish to deliver as follows: * Lot 1 - we are seeking to award 2 Contracts, each delivering 20% of the total volume of Education Contract Work; and * Lot 2 - we are seeking to award 1 Contract, delivering 60% of the total volume of Education Contract Work. The LAA reserves the right to award fewer than 3 Contracts in the Education and/or Discrimination Category and/or no Contracts in any one or more Categories. Education - Lot 2 The Legal Aid Agency ("LAA") is inviting Applicants to submit a Tender for a 2021 Civil Legal Advice Contract ("CLA Contract" or "Contract") to provide Specialist Telephone Advice in the Education and / or Discrimination Categories of Law from 1 April 2021 as part of the LAA's publicly funded telephone-based Civil Legal Advice ("CLA") service. This Information for Applicants document ("IFA") provides information about the CLA Specialist Telephone Advice Contract Invitations to Tender ("ITTs"), including how Applicants submit an ITT Response, and the rules governing this stage of the procurement process. The LAA intends to award a total of six separate CLA Contracts: * 3 in the Discrimination Category; and * 3 in the Education Category In the Discrimination Category, we are seeking to award 3 Contracts of equal size. In Education, Applicants will be able to bid for a 'Lot' depending on the volume of work they wish to deliver as follows: * Lot 1 - we are seeking to award 2 Contracts, each delivering 20% of the total volume of Education Contract Work; and * Lot 2 - we are seeking to award 1 Contract, delivering 60% of the total volume of Education Contract Work. The LAA reserves the right to award fewer than 3 Contracts in the Education and/or Discrimination Category and/or no Contracts in any one or more Categories. Discrimination The Legal Aid Agency ("LAA") is inviting Applicants to submit a Tender for a 2021 Civil Legal Advice Contract ("CLA Contract" or "Contract") to provide Specialist Telephone Advice in the Education and / or Discrimination Categories of Law from 1 April 2021 as part of the LAA's publicly funded telephone-based Civil Legal Advice ("CLA") service. This Information for Applicants document ("IFA") provides information about the CLA Specialist Telephone Advice Contract Invitations to Tender ("ITTs"), including how Applicants submit an ITT Response, and the rules governing this stage of the procurement process. The LAA intends to award a total of six separate CLA Contracts: * 3 in the Discrimination Category; and * 3 in the Education Category In the Discrimination Category, we are seeking to award 3 Contracts of equal size. In Education, Applicants will be able to bid for a 'Lot' depending on the volume of work they wish to deliver as follows: * Lot 1 - we are seeking to award 2 Contracts, each delivering 20% of the total volume of Education Contract Work; and * Lot 2 - we are seeking to award 1 Contract, delivering 60% of the total volume of Education Contract Work. The LAA reserves the right to award fewer than 3 Contracts in the Education and/or Discrimination Category and/or no Contracts in any one or more Categories. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/004665-2021 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Mar 2021 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 16 Feb 2021 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £4,700,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active, Unsuccessful | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE LEGAL AID AGENCY | | Locality | LONDON | | Post town | South West London | | Postcode | SW1H 9AJ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 3 | | Supplier names | CITIZENS ADVICE GATESHEAD; EQUALITY AND EMPLOYMENT LAW CENTRE; STEPHENSONS SOLICITORS | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79100000 - Legal services ## Release History - 8 Mar 2021 at 22:56 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004665-2021 ## Notice URLs - https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/957891/Cancellation_notice_FINAL.pdf - https://ted.europa.eu/udl?uri=TED:NOTICE:470542-2020:TEXT:EN:HTML - https://www.gov.uk/government/organisations/legal-aid-agency ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0299aa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0299aa.json.