---
title: "User Research - COVID Research Environment"
ocid: "ocds-h6vhtk-0299ff"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0299ff"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0299ff.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0299ff.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GENOMICS ENGLAND LIMITED"
published: "2021-03-09"
---

# User Research - COVID Research Environment

Buyer: GENOMICS ENGLAND LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-0299ff

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0299ff.json)

## Summary

The procurement process titled "User Research - COVID Research Environment" was conducted by Genomics England Limited, based in London, UK. This contract falls under the IT services industry category, specifically focusing on consulting, software development, and internet support. The procurement method used was a limited procedure, awarding the contract without prior publication of a call for competition, based on an existing framework administered by Health Trust Europe. The award is currently active, with a contract value of £123,316 signed on 2nd March 2021, and while the related lot was cancelled, it aimed to enhance the user experience of the research environment by gathering user insights.

This tender presents valuable opportunities for businesses, particularly those in the IT services industry that specialise in consulting and user research. Companies that have experience in user experience design, software development, or service improvements within healthcare could find this an excellent match for their skills. Those looking to expand their portfolios in public healthcare projects may also benefit from the insights gained through this contract, enabling them to better understand user needs and the application of technology in the health sector.

## Notice

Supporting the development of Genomics England's research environment based on user insights

### Lot Information

Lot 1

Inform the product strategy for the research environment based on an in-depth understanding of users' needs, experiences, and decision-making. Key outputs: Improvements in the research environment to enhance the user experience; Prioritisation of applications and users for migration to the Cloud RE; Direction for improvements based on feedback on other research environments; Identification of user segments based on common needs and other characteristics; Input for future product strategy

Options: 12 month extension option

### Procurement Information

The contract was awarded through an existing framework administered by Health Trust Europe

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004750-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Mar 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Mar 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £123,316 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GENOMICS ENGLAND LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC1M 6BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Bunhill |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOXXE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 9 Mar 2021 at 17:20 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004750-2021

## Notice URLs

- https://www.genomicsengland.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0299ff. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0299ff.json.