---
title: "VEAT Notice - For the Provision of Delivery Organisations to support the Green Homes Grant Local Delivery Phase 2 - Using Direct Award Facility under Regulation 32(2)(a) of the PCR 2015 - Cornwall LEP Area"
ocid: "ocds-h6vhtk-029a09"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029a09"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029a09.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029a09.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST OF ENGLAND COMBINED AUTHORITY"
published: "2021-07-27"
---

# VEAT Notice - For the Provision of Delivery Organisations to support the Green Homes Grant Local Delivery Phase 2 - Using Direct Award Facility under Regulation 32(2)(a) of the PCR 2015 - Cornwall LEP Area

Buyer: WEST OF ENGLAND COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-029a09

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## Summary

The West of England Combined Authority has completed the public procurement process for the provision of delivery organisations under the Green Homes Grant Local Delivery Phase 2 initiative, specifically focused on supporting households classified as low-income and experiencing fuel poverty. The project encompasses areas such as Cornwall, Swindon and Wiltshire, and the Solent, in the UK, and falls under the architectural, construction, engineering, and inspection services category, valued at approximately £18 million. The procurement method employed was limited, negotiating directly without prior publication of a tender notice, and was awarded to suppliers including Happy Energy Solutions Ltd and City Energy Networks Ltd. Contracts were signed between mid-July 2021 and early August 2021, with services required to be delivered by the end of December 2021.

This tender presents a significant opportunity for businesses involved in energy efficiency, construction, and related services, particularly small and medium-sized enterprises (SMEs) that specialise in low carbon solutions and domestic energy improvement measures. Companies with the capability to manage complete customer journeys in service delivery—from lead generation through installation and post-installation inspection—would be particularly well-suited to compete. By engaging in this procurement, successful bidders can contribute to the government's aim of promoting energy efficiency and gain a foothold in the expanding green economy.

## Notice

As part of the Government's Covid-19 Green Stimulus package, funding has been made available to the West of England Combined Authority, as accountable body to the South West Energy Hub, to promote the adoption of energy efficiency and low carbon measures in domestic properties via the Green Homes Grant Local Authority Delivery Phase 2 scheme within the Cornwall LEP Area. The West of England Combined Authority intends to appoint Happy Energy Solutions as the Delivery Organisation for the Cornwall LEP Area to deliver the entire Customer Journey (lead generation through to installation completion). The contract, valued at PS6,082,120, concerns the installation of insulation and other energy efficiency measures, non-fossil fuel heating and micro-generation measures in the homes of households who are either on low incomes and are identified as suffering from fuel poverty .

### Lot Information

Lot 1: GLOUCESTERSHIRE (GFirst) LEP Area

The Delivery Organisation is responsible for managing the end-to-end Customer Journey, which includes but is not exclusive to: marketing and engagement, assessing the household's eligibility, conducting a property assessment, identifying the Measures are suitable for the Dwelling, carrying out a technical assessment, installing the Measures, arranging a mid and post-Installation Inspection (as appropriate), arranging billing of the Authority and the Customer, as appropriate, and following up with monitoring and evaluation as per the relevant PAS2035 pathway.

Lot 2: WEST OF ENGLAND Lep Area

This procurement concerns the installation of insulation and other energy efficiency measures, non-fossil fuel heating and micro-generation measures in the homes of households who are either on low incomes and are identified as suffering from fuel poverty . The Delivery Organisations are responsible for managing the end-to-end Customer Journey, which includes but is not exclusive to: marketing and engagement, assessing the household's eligibility, conducting a property assessment, identifying the Measures which are suitable for the Dwelling, carrying out a technical assessment, installing the Measures, arranging a mid and post-Installation Inspection (as appropriate), arranging billing of the Authority and the Customer, as appropriate, and following up with monitoring and evaluation as per the relevant PAS2035 pathway.

Lot 3: HEART OF THE SOUTH WEST Lep Area

This procurement concerns the installation of insulation and other energy efficiency measures, non-fossil fuel heating and micro-generation measures in the homes of households who are either on low incomes and are identified as suffering from fuel poverty . The Delivery Organisations are responsible for managing the end-to-end Customer Journey, which includes but is not exclusive to: marketing and engagement, assessing the household's eligibility, conducting a property assessment, identifying the Measures which are suitable for the Dwelling, carrying out a technical assessment, installing the Measures, arranging a mid and post-Installation Inspection (as appropriate), arranging billing of the Authority and the Customer, as appropriate, and following up with monitoring and evaluation as per the relevant PAS2035 pathway.

Lot 4: Swindon and Wiltshire LEP geographical area

As part of the Government's Covid-19 Green Stimulus package, cPS52 million has been made available to the West of England Combined Authority, as host organisation to the South West Energy Hub, to promote the adoption of energy efficiency and low carbon measures in domestic properties via the Green Homes Grant Local Authority Delivery Phase 2 scheme. The West of England Combined Authority is seeking to appoint several Delivery Organisations to deliver the entire Customer Journey (lead generation through to installation completion). The eventual agreements concern the installation of insulation and other energy efficiency measures, non-fossil fuel heating and micro-generation measures in the homes of households who are either on low incomes and are identified as suffering from fuel poverty . The Delivery Organisations are responsible for managing the end-to-end Customer Journey, which includes but is not exclusive to: marketing and engagement, assessing the household's eligibility, conducting a property assessment, identifying the Measures which are suitable for the Dwelling, carrying out a technical assessment, installing the Measures, arranging a mid and post-Installation Inspection (as appropriate), arranging billing of the Authority and the Customer, as appropriate, and following up with monitoring and evaluation as per the relevant PAS2035 pathway. This Lot covers the provision of services to the Swindon and Wiltshire LEP geographical area. For full details please see the linked Tender document pack.

Lot 5: Dorset LEP geographical area

As part of the Government's Covid-19 Green Stimulus package, cPS52 million has been made available to the West of England Combined Authority, as host organisation to the South West Energy Hub, to promote the adoption of energy efficiency and low carbon measures in domestic properties via the Green Homes Grant Local Authority Delivery Phase 2 scheme. The West of England Combined Authority is seeking to appoint several Delivery Organisations to deliver the entire Customer Journey (lead generation through to installation completion). The eventual agreements concern the installation of insulation and other energy efficiency measures, non-fossil fuel heating and micro-generation measures in the homes of households who are either on low incomes and are identified as suffering from fuel poverty . The Delivery Organisations are responsible for managing the end-to-end Customer Journey, which includes but is not exclusive to: marketing and engagement, assessing the household's eligibility, conducting a property assessment, identifying the Measures which are suitable for the Dwelling, carrying out a technical assessment, installing the Measures, arranging a mid and post-Installation Inspection (as appropriate), arranging billing of the Authority and the Customer, as appropriate, and following up with monitoring and evaluation as per the relevant PAS2035 pathway. This Lot covers the provision of services to the Dorset LEP geographical area. For full details please see the linked Tender document pack.

Lot 6: Cornwall and Isles of Scilly LEP geographical area

As part of the Government's Covid-19 Green Stimulus package, cPS52 million has been made available to the West of England Combined Authority, as host organisation to the South West Energy Hub, to promote the adoption of energy efficiency and low carbon measures in domestic properties via the Green Homes Grant Local Authority Delivery Phase 2 scheme. The West of England Combined Authority is seeking to appoint several Delivery Organisations to deliver the entire Customer Journey (lead generation through to installation completion). The eventual agreements concern the installation of insulation and other energy efficiency measures, non-fossil fuel heating and micro-generation measures in the homes of households who are either on low incomes and are identified as suffering from fuel poverty . The Delivery Organisations are responsible for managing the end-to-end Customer Journey, which includes but is not exclusive to: marketing and engagement, assessing the household's eligibility, conducting a property assessment, identifying the Measures which are suitable for the Dwelling, carrying out a technical assessment, installing the Measures, arranging a mid and post-Installation Inspection (as appropriate), arranging billing of the Authority and the Customer, as appropriate, and following up with monitoring and evaluation as per the relevant PAS2035 pathway. This Lot covers the provision of services to the Cornwall and Isles of Scilly LEP geographical area. For full details please see the linked Tender document pack.

Lot 7: Solent LEP geographical area

As part of the Government's Covid-19 Green Stimulus package, cPS52 million has been made available to the West of England Combined Authority, as host organisation to the South West Energy Hub, to promote the adoption of energy efficiency and low carbon measures in domestic properties via the Green Homes Grant Local Authority Delivery Phase 2 scheme. The West of England Combined Authority is seeking to appoint several Delivery Organisations to deliver the entire Customer Journey (lead generation through to installation completion). The eventual agreements concern the installation of insulation and other energy efficiency measures, non-fossil fuel heating and micro-generation measures in the homes of households who are either on low incomes and are identified as suffering from fuel poverty . The Delivery Organisations are responsible for managing the end-to-end Customer Journey, which includes but is not exclusive to: marketing and engagement, assessing the household's eligibility, conducting a property assessment, identifying the Measures which are suitable for the Dwelling, carrying out a technical assessment, installing the Measures, arranging a mid and post-Installation Inspection (as appropriate), arranging billing of the Authority and the Customer, as appropriate, and following up with monitoring and evaluation as per the relevant PAS2035 pathway. This Lot covers the provision of services to the Solent LEP geographical area. For full details please see the linked Tender document pack.

### Procurement Information

Justification for the direct award under Regulation 32(2) A. WECA intend to directly award a contract to Happy Energy Solutions Ltd for the services described in this notice. It is doing so for the following reasons: 1. For the Cornwall LEP area. The initial open procedure procurement exercise linked to notice FTS number 2021/S 000-004760 - dated 09/03/21 failed to generate any suitable tender submissions within the meaning of Regulation 32(3) (i.e. in relation to suitable tenders). 2. WECA is of the view, acting in good faith, that the intended contract award is made in compliance with Regulation 32(2)(a) as the initial contract conditions will not be substantially altered. The key contract terms (payment model, liability levels, indemnity levels) remain unaltered. Delivery time frames (i.e end of December 2021) remain unaltered. 3. Despite not being explicitly required to do so by Regulation 32, WECA has sought to apply the same selection criteria as used in the initial procurement to the intended contractor for the purposes of fairness and transparency. However, it has not applied the original rule in relation to turnover requirements, reducing this to 1x Contract Value. Furthermore, WECA has applied a more proportional approach to Public Liability insurance, requiring a baseline of PS5m rising to a maximum of PS25m when high risk installations are identified and has reduced the Professional Indemnity requirement to PS2m, to reflect the lack of multi storey domestic dwellings, and therefore high risk installations, in the Cornwall region. It is our intention to conclude contracts on or around the 6th August 2021.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017749-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jul 2021 |
| Submission deadline | 9 Apr 2021 |
| Future notice date | Not specified |
| Award date | 12 May 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £51,170,750 |
| Awards value | Not specified |
| Contracts value | £45,883,852 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST OF ENGLAND COMBINED AUTHORITY |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 6ER |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Lawrence Hill |
| Westminster constituency | Bristol East |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | CITY ENERGY NETWORK; E.ON ENERGY SOLUTIONS; HAPPY ENERGY SOLUTIONS |

## CPV Codes

### Divisions

- 45 - Construction work
- 71 - Architectural, construction, engineering and inspection services

### Codes

- 45000000 - Construction work
- 71000000 - Architectural, construction, engineering and inspection services
- 71200000 - Architectural and related services
- 71314300 - Energy-efficiency consultancy services
- 71520000 - Construction supervision services
- 71530000 - Construction consultancy services
- 71540000 - Construction management services

## Release History

- 27 Jul 2021 at 08:28 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/017749-2021
- 14 Jul 2021 at 07:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016432-2021
- 14 Jul 2021 at 07:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016430-2021
- 30 Jun 2021 at 10:46 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014927-2021
- 30 Jun 2021 at 10:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014926-2021
- 10 Jun 2021 at 11:49 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/013048-2021
- 9 Mar 2021 at 19:26 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004760-2021

## Notice URLs

- http://www.supplyingthesouthwest.org.uk
- https://www.westofengland-ca.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029a09. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029a09.json.