---
title: "NHSE619 - Regional Interpretation & Translation Services"
ocid: "ocds-h6vhtk-029a5a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029a5a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029a5a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029a5a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS ENGLAND AND NHS IMPROVEMENT NORTH EAST & YORKSHIRE"
published: "2021-03-10"
---

# NHSE619 - Regional Interpretation & Translation Services

Buyer: NHS ENGLAND AND NHS IMPROVEMENT NORTH EAST & YORKSHIRE  
Current stage: Award  
OCID: ocds-h6vhtk-029a5a

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## Summary

The procurement process titled "NHSE619 - Regional Interpretation & Translation Services" is being conducted by NHS England and NHS Improvement North East & Yorkshire on behalf of several Clinical Commissioning Groups within the North East region. This initiative falls within the services category, specifically focusing on translation services for primary care patients whose first language is not English. The procurement is currently at the award stage, having been signed on 23 February 2021, and it entails a contract term of three years, commencing 01 April 2021, with the possibility of a two-year extension based on performance. The open procedure was employed for this procurement, which followed the European Public Contracts Directive (2014/24/EU).

This tender offers substantial opportunities for businesses in the interpretation and translation sector, particularly those that specialise in both spoken and non-spoken language services. Companies that can effectively deliver quality service delivery, workforce management, and technical competence would be well-suited to compete. Additionally, businesses that can demonstrate their capability to enhance the economic, social, and environmental well-being of local communities may find themselves at an advantage in the bidding process, as these considerations are mandated under the Public Services (Social Value) Act 2012.

## Notice

North of England Commissioning Support (NECS) is working for and on behalf of NHS England and NHS Improvement North East, NHS Newcastle Gateshead Clinical Commissioning Group (CCG) NHS Sunderland CCG and NHS South Tyneside CCG (the Contracting Authorities) who are commissioning Regional Interpretation and Translation Services for patients of primary care services across the North East region whose first language is not English. The Contract Term will be for 3 years with the option to extend for a further 2 years, subject to satisfactory financial and contractual performance, with effect from 01 April 2021. As this is a non-clinical service, the procurement of this service is subject to The European Public Contracts Directive (2014/24/EU) and the tendering process was conducted in accordance with the requirements of the Open Procedure, Regulation 27 of the Public Contracts Regulations 2015 (PCR2015) (as amended). Bidders were tested on the capability, capacity and technical competence of their submission in accordance with The Public Contracts Regulations 2015. Under the Public Services (Social Value) Act 2012 the Contracting Authorities must consider: (a) How, what is proposed to be procured might improve the economic, social and environmental well-being of the area where it exercises its functions; and (b) How, in conducting the process of procurement, it might act with a view to securing that improvement. Accordingly, the subject matter of the contract was scoped to take into account the priorities of the Contracting Authorities relating to economic, social and environmental well-being. The Transfer of Undertakings (Protection of Employment) Regulations 2006 (as amended) may apply. Bidders were advised to obtain their own legal advice and carry out due diligence including the New Fair Deal non-statutory policy setting out how pensions issues are to be dealt with when staff are compulsorily transferred from the public sector to independent providers delivering public services. NECS utilised an electronic tendering tool to manage this procurement and communicate with potential bidders. Accordingly, no hard copy documents were issued to potential bidders and all communications with NECS, including bidder submissions, were conducted via the in-tend portal https://in-tendhost.co.uk/nhsnecsu Tender documentation was be available on the e-tendering portal from 07 December 2020. The closing date for submission of tenders was 12:00 noon 11 January 2021.

### Lot Information

Lot 1 - Face to face spoken language services, telephone interpreting, video interpreting and written translation

North of England Commissioning Support (NECS) is working for and on behalf of NHS England and NHS Improvement North East, NHS Newcastle Gateshead Clinical Commissioning Group (CCG) NHS Sunderland CCG and NHS South Tyneside CCG (the Contracting Authorities) who are commissioning Regional Interpretation and Translation Services for patients of primary care services across the North East region whose first language is not English. The Contract Term will be for 3 years with the option to extend for a further 2 years, subject to satisfactory financial and contractual performance, with effect from 01 April 2021. As this is a non-clinical service, the procurement of this service was subject to The European Public Contracts Directive (2014/24/EU) and the tendering process was conducted in accordance with the requirements of the Open Procedure, Regulation 27 of the Public Contracts Regulations 2015 (PCR2015) (as amended). Bidders were tested on the capability, capacity and technical competence of their submission in accordance with The Public Contracts Regulations 2015. Under the Public Services (Social Value) Act 2012 the Contracting Authorities must consider: (a) How, what is proposed to be procured might improve the economic, social and environmental well-being of the area where it exercises its functions; and (b) How, in conducting the process of procurement, it might act with a view to securing that improvement. Accordingly, the subject matter of the contract was scoped to take into account the priorities of the Contracting Authorities relating to economic, social and environmental well-being. The Transfer of Undertakings (Protection of Employment) Regulations 2006 (as amended) may apply. Bidders were advised to obtain their own legal advice and carry out due diligence including the New Fair Deal non-statutory policy setting out how pensions issues are to be dealt with when staff are compulsorily transferred from the public sector to independent providers delivering public services. NECS utilised an electronic tendering tool to manage this procurement and communicate with potential bidders. Accordingly, no hard copy documents were issued to potential bidders and all communications with NECS, including bidder submissions, were conducted via the in-tend portal https://in-tendhost.co.uk/nhsnecsu Tender documentation was be available on the e-tendering portal from 07 December 2020. The closing date for submission of tenders was 12:00 noon 11 January 2021.

Lot 2 - Face to face non-spoken language services and non-spoken video interpreting

North of England Commissioning Support (NECS) is working for and on behalf of NHS England and NHS Improvement North East, NHS Newcastle Gateshead Clinical Commissioning Group (CCG) NHS Sunderland CCG and NHS South Tyneside CCG (the Contracting Authorities) who are commissioning Regional Interpretation and Translation Services for patients of primary care services across the North East region whose first language is not English. The Contract Term will be for 3 years with the option to extend for a further 2 years, subject to satisfactory financial and contractual performance, with effect from 01 April 2021. As this is a non-clinical service, the procurement of this service was subject to The European Public Contracts Directive (2014/24/EU) and the tendering process was conducted in accordance with the requirements of the Open Procedure, Regulation 27 of the Public Contracts Regulations 2015 (PCR2015) (as amended). Bidders were tested on the capability, capacity and technical competence of their submission in accordance with The Public Contracts Regulations 2015. Under the Public Services (Social Value) Act 2012 the Contracting Authorities must consider: (a) How, what is proposed to be procured might improve the economic, social and environmental well-being of the area where it exercises its functions; and (b) How, in conducting the process of procurement, it might act with a view to securing that improvement. Accordingly, the subject matter of the contract was scoped to take into account the priorities of the Contracting Authorities relating to economic, social and environmental well-being. The Transfer of Undertakings (Protection of Employment) Regulations 2006 (as amended) may apply. Bidders were advised to obtain their own legal advice and carry out due diligence including the New Fair Deal non-statutory policy setting out how pensions issues are to be dealt with when staff are compulsorily transferred from the public sector to independent providers delivering public services. NECS utilised an electronic tendering tool to manage this procurement and communicate with potential bidders. Accordingly, no hard copy documents were issued to potential bidders and all communications with NECS, including bidder submissions, were conducted via the in-tend portal https://in-tendhost.co.uk/nhsnecsu Tender documentation was be available on the e-tendering portal from 07 December 2020. The closing date for submission of tenders was 12:00 noon 11 January 2021.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004841-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Mar 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Feb 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £12,503,015 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND AND NHS IMPROVEMENT NORTH EAST & YORKSHIRE |
| Additional buyers | NHS NEWCASTLE GATESHEAD CLINICAL COMMISSIONING GROUP; NHS SOUTH TYNESIDE CCG; NHS SUNDERLAND CCG |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Castle |
| Westminster constituency | Washington and Gateshead South |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LANGUAGE EMPIRE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 79530000 - Translation services
- 85000000 - Health and social work services

## Release History

- 10 Mar 2021 at 14:32 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004841-2021

## Notice URLs

- http://www.necsu.nhs.uk
- https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice
- https://in-tendhost.co.uk/nhsnecsu
- https://ted.europa.eu/udl?uri=TED:NOTICE:594962-2020:TEXT:EN:HTML
- https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029a5a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029a5a.json.