---
title: "Debt Resolution Services"
ocid: "ocds-h6vhtk-029a8b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029a8b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029a8b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029a8b.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE"
published: "2021-03-10"
---

# Debt Resolution Services

Buyer: THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE  
Current stage: Planning  
OCID: ocds-h6vhtk-029a8b

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## Summary

The Crown Commercial Service is planning a public procurement process for "Debt Resolution Services", intended for all UK public sector bodies. This initiative is classified under the services category and encompasses a variety of offerings related to debt management and analytics. The total estimated value of the contract is £550 million. The future notice for further developments is set for 5 April 2021, signalling important upcoming dates in the procurement timeline.

This tender presents significant opportunities for companies specialising in debt collection, analytics, financial consultancy, and IT services related to financial data management. Businesses that provide managed debt collection services, fraud prevention solutions, or bespoke software development focused on financial applications would be particularly well-suited to compete in this procurement process. Engaging in this contract could facilitate business growth through partnerships with public sector clients across the UK.

## Notice

Crown Commercial Service, as the Authority, intends to put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. The key core services may include; * Debt Prevention Services * Managed Debt Collection Services (managing multiple collection agencies) * Debt collection agency Services (including International Collections) * Enforcement / warrant recovery services * Debt Analytics (including open-banking and complimentary data and analytics) * Data aggregation and analysis services * Debt analytics / solutions software and integration * Spend Recovery Analysis * Debt Business Process Outsourcing * Fraud and Error Prevention and Analysis * Debt advice and guidance services The lot structure of this framework will be determined as a result of the market engagement. Further information is included in the Additional Information section VI.3.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004890-2021 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Mar 2021 |
| Submission deadline | Not specified |
| Future notice date | 4 Apr 2021 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £550,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 66 - Financial and insurance services
- 71 - Architectural, construction, engineering and inspection services
- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48440000 - Financial analysis and accounting software package
- 66170000 - Financial consultancy, financial transaction processing and clearing-house services
- 66171000 - Financial consultancy services
- 71621000 - Technical analysis or consultancy services
- 72000000 - IT services: consulting, software development, Internet and support
- 72212100 - Industry specific software development services
- 72212211 - Platform interconnectivity software development services
- 72212400 - Business transaction and personal business software development services
- 72212440 - Financial analysis and accounting software development services
- 72212441 - Financial analysis software development services
- 72212442 - Financial systems software development services
- 72212443 - Accounting software development services
- 72212460 - Analytical, scientific, mathematical or forecasting software development services
- 72212461 - Analytical or scientific software development services
- 72212462 - Mathematical or forecasting software development services
- 72212480 - Sales, marketing and business intelligence software development services
- 72212482 - Business intelligence software development services
- 72212610 - Database software development services
- 72212730 - Security software development services
- 72212731 - File security software development services
- 72212732 - Data security software development services
- 72212900 - Miscellaneous software development services and computer systems
- 72212990 - Spreadsheets and enhancement software development services
- 72220000 - Systems and technical consultancy services
- 72221000 - Business analysis consultancy services
- 72225000 - System quality assurance assessment and review services
- 72300000 - Data services
- 72310000 - Data-processing services
- 72311000 - Computer tabulation services
- 72311100 - Data conversion services
- 72312000 - Data entry services
- 72312100 - Data preparation services
- 72312200 - Optical character recognition services
- 72313000 - Data capture services
- 72314000 - Data collection and collation services
- 72315000 - Data network management and support services
- 72315100 - Data network support services
- 72315200 - Data network management services
- 72316000 - Data analysis services
- 72317000 - Data storage services
- 72318000 - Data transmission services
- 72319000 - Data supply services
- 72320000 - Database services
- 72321000 - Added-value database services
- 72322000 - Data management services
- 72330000 - Content or data standardization and classification services
- 73000000 - Research and development services and related consultancy services
- 73100000 - Research and experimental development services
- 73110000 - Research services
- 73120000 - Experimental development services
- 73200000 - Research and development consultancy services
- 73210000 - Research consultancy services
- 73220000 - Development consultancy services
- 73300000 - Design and execution of research and development
- 75000000 - Administration, defence and social security services
- 75100000 - Administration services
- 75110000 - General public services
- 75112000 - Administrative services for business operations
- 75120000 - Administrative services of agencies
- 75130000 - Supporting services for the government
- 75131000 - Government services
- 79100000 - Legal services
- 79110000 - Legal advisory and representation services
- 79111000 - Legal advisory services
- 79112000 - Legal representation services
- 79140000 - Legal advisory and information services
- 79200000 - Accounting, auditing and fiscal services
- 79210000 - Accounting and auditing services
- 79211000 - Accounting services
- 79211100 - Bookkeeping services
- 79211200 - Compilation of financial statements services
- 79212000 - Auditing services
- 79212100 - Financial auditing services
- 79212200 - Internal audit services
- 79212400 - Fraud audit services
- 79223000 - Custom broker services
- 79311400 - Economic research services
- 79313000 - Performance review services
- 79330000 - Statistical services
- 79342400 - Auction services
- 79342410 - Electronic auction services
- 79400000 - Business and management consultancy and related services
- 79410000 - Business and management consultancy services
- 79411000 - General management consultancy services
- 79412000 - Financial management consultancy services
- 79500000 - Office-support services
- 79510000 - Telephone-answering services
- 79511000 - Telephone operator services
- 79512000 - Call centre
- 79570000 - Mailing-list compilation and mailing services
- 79571000 - Mailing services
- 79620000 - Supply services of personnel including temporary staff
- 79621000 - Supply services of office personnel
- 79700000 - Investigation and security services
- 79720000 - Investigation services
- 79721000 - Detective agency services
- 79940000 - Collection agency services
- 79994000 - Contract administration services

## Release History

- 10 Mar 2021 at 22:56 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/004890-2021

## Notice URLs

- https://www.gov.uk/ccs
- https://www.gov.uk/guidance/public-sector-procurement-from-1-january-2021

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029a8b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029a8b.json.
