---
title: "Digital Integration and Service Operations"
ocid: "ocds-h6vhtk-029ad2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029ad2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029ad2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029ad2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NATIONAL SAVINGS AND INVESTMENTS"
published: "2022-06-30"
---

# Digital Integration and Service Operations

Buyer: NATIONAL SAVINGS AND INVESTMENTS  
Current stage: Award  
OCID: ocds-h6vhtk-029ad2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029ad2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-029ad2.json)

## Summary

The National Savings and Investments (NS&I) is seeking suppliers for a tender titled "Digital Integration and Service Operations," focused on IT services, specifically consulting, software development, and support. This procurement is part of NS&I's Rainbow Programme and aims to implement a future integration platform to support significant business changes. The procurement method employed is a competitive procedure with negotiation, and the process is currently in the planning stage, having significant implications for the future of NS&I's operational framework. Interested parties should note that the submission deadline was 17th September 2021, with relevant activities continuing into October 2021.

This tender represents a robust opportunity for businesses engaged in IT services, especially companies specialising in system integration, security monitoring, and software development. With NS&I aiming to transform its service provision and customer experience, businesses that can deliver innovative digital solutions and possess strong technical capabilities would be well-positioned to compete. Firms with experience in creating end-to-end service architectures and managing secure digital platforms can potentially benefit significantly from this contract.

## Notice

Rainbow Programme: Digital Integration and Service Operations package

### Lot Information

Lot 1

The Digital integration and ServiceOps package is intended to be the technical and operational centre of the Future Operating Model for NS&I. It focuses on implementing a future integration platform to support upcoming business change, as well as providing ServiceOps capabilities to establish a stable state for delivering long-term business objectives. The package supplier will design and deliver the integration platform, and services to implement the required system interfaces, and to undertake operational monitoring, management and maintenance of the system integrations.

Options: A discretionary two-year (24 month) extension period is available at the end of the main contract term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017882-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jun 2022 |
| Submission deadline | 17 Sep 2021 |
| Future notice date | 30 Jun 2021 |
| Award date | 30 May 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £39,500,000 |
| Lots value | £39,500,000 |
| Awards value | Not specified |
| Contracts value | £34,216,262 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL SAVINGS AND INVESTMENTS |
| Additional buyers | NATIONAL SAVINGS & INVESTMENTS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1V 2QX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IBM UNITED KINGDOM |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48000000 - Software package and information systems
- 48810000 - Information systems
- 72000000 - IT services: consulting, software development, Internet and support
- 72220000 - Systems and technical consultancy services
- 72230000 - Custom software development services
- 72250000 - System and support services
- 72610000 - Computer support services
- 79410000 - Business and management consultancy services

## Release History

- 30 Jun 2022 at 12:16 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/017882-2022
- 18 Aug 2021 at 14:08 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020225-2021
- 11 Mar 2021 at 15:09 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/004961-2021

## Notice URLs

- http://www.gov.uk/government/organisations/hm-courts-and-tribunals-services
- http://www.nsandi-corporate.com
- http://www.nsandi.com
- https://app.panacea-software.com/nsandi/
- https://rainbow.nsandi.com
- https://www.ibm.com/uk-en
- https://www.nsandi-corporate.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029ad2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029ad2.json.