--- title: "Communication Alerts Reminder Appointment Services PIN Notice" ocid: "ocds-h6vhtk-029b20" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029b20" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029b20.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029b20.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NHS SHARED BUSINESS SERVICES LTD (NHS SBS)" published: "2021-03-12" --- # Communication Alerts Reminder Appointment Services PIN Notice Buyer: NHS SHARED BUSINESS SERVICES LTD (NHS SBS) Current stage: Planning OCID: ocds-h6vhtk-029b20 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029b20) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-029b20.json) ## Summary The NHS Shared Business Services Ltd (NHS SBS) is initiating a tender for the "Communication Alerts Reminder Appointment Services PIN Notice" aimed at enhancing communication efficiencies within the NHS. This procurement falls under the healthcare industry and is currently in the planning stage, with a total estimated value of £250 million. Interested parties should submit their Pre-Procurement Questionnaire to Aidan Woodward by 12:00 noon on 2nd April 2021. The service is focused on addressing appointment 'Did Not Attend' (DNA) issues and improving patient communication to help reduce the backlog generated by COVID-19, with delivery locations specified for the UK region. This tender presents significant opportunities for businesses engaged in postal, telecommunications, and IT services, particularly those that can innovate in digital document management and data workflow solutions. Companies with expertise in communication technologies, SMS, email services, and integrated telecommunications will be particularly well-positioned to compete. By participating in this procurement process, businesses could contribute to improving patient engagement and operational efficiency within the NHS, fostering growth and collaboration in this critical sector. ## Notice The Procurement of a Framework for Communication, Alerts, Reminder or Appointment Services that will enable Approved Organisations to mitigate the risk and help against the challenge facing the NHS regarding appointment Did Not Attends (DNA) and reducing the COVID19 backlog. It will allow for improvement in the quality of patient communications and clinical data, the efficient handling and processing of that data and improvements in the management and administration of clinical and non-clinical services. This could include the production, review and dispatch of SMS, E-mail and letters or documents to be carried out in a more efficient and productive manner. ### Lot Information Communication Alerts Reminder Appointment Services PIN Notice A key focus for the renewal will be managing outgoing and incoming documents and data in a digital format. Introduce new working practices, technologies, and innovation to improve document and data workflow within the customer organisation. Easily access all information for example, via a single log in or system so that all communications can be collaborated and accessed via a single solution ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/005039-2021 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Mar 2021 | | Submission deadline | Not specified | | Future notice date | 19 Aug 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £250,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS SHARED BUSINESS SERVICES LTD (NHS SBS) | | Locality | SALFORD | | Post town | Manchester | | Postcode | M50 2UW | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Salford | | Electoral ward | Quays | | Westminster constituency | Salford | | Delivery location | Not specified | ## CPV Codes ### Divisions - 32 - Radio, television, communication, telecommunication and related equipment - 64 - Postal and telecommunications services - 72 - IT services: consulting, software development, Internet and support ### Codes - 32000000 - Radio, television, communication, telecommunication and related equipment - 32260000 - Data-transmission equipment - 32500000 - Telecommunications equipment and supplies - 32570000 - Communications equipment - 32573000 - Communications control system - 64000000 - Postal and telecommunications services - 64227000 - Integrated telecommunications services - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 12 Mar 2021 at 12:05 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/005039-2021 ## Notice URLs - https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=37087&B=NHSSBS - https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/39 - https://www.sbs.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029b20. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029b20.json.