---
title: "Telephony Replacement - Unified Communications"
ocid: "ocds-h6vhtk-029b2a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029b2a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029b2a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029b2a.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "MIDLAND HEART"
published: "2021-03-12"
---

# Telephony Replacement - Unified Communications

Buyer: MIDLAND HEART  
Current stage: Planning  
OCID: ocds-h6vhtk-029b2a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029b2a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-029b2a.json)

## Summary

The tender titled "Telephony Replacement - Unified Communications" is being initiated by Midland Heart, located at 20 Bath Row, Birmingham, UK. This procurement falls within the services industry, specifically categorised under IP telephone services (CPV code 64215000). Currently in the planning stage, the tender involves a Soft Market Test (SMT) aimed at understanding available solutions for Unified Communications as a Service (UCaaS). Potential suppliers are encouraged to prepare for future competitive opportunities, with further notices expected as of 12 March 2021.

This tender presents significant opportunities for businesses specialising in telephony solutions and unified communications technologies. Companies that offer cloud-based communication services, Microsoft-integrated solutions, or other related IT services would be particularly well-suited to participate. Engaging in this procurement could allow businesses to align with the strategic goals of Midland Heart, contributing to their corporate plan while expanding their market presence in the public sector.

## Notice

The purpose of this Soft Market Test (SMT) exercise is for Midland Heart to gain an understanding and appreciation of solutions currently available in the market that can fulfil the company's UCaaS (Telephony Replacement) requirements. This document aims to provide information about Midland Heart and the functionalities the company seeks in its Unified Communications solution, to enable potential suppliers to have a good understanding of our requirements and be able to respond accordingly. In delivery, the project aims to fulfil related corporate plan objectives. Our guiding IT principles are; Cloud first, Microsoft first.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/005049-2021 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Mar 2021 |
| Submission deadline | Not specified |
| Future notice date | 12 Mar 2021 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MIDLAND HEART |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B15 1LZ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64215000 - IP telephone services

## Release History

- 12 Mar 2021 at 12:43 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/005049-2021

## Notice URLs

- https://www.in-tendhost.co.uk/midlandheart/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029b2a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029b2a.json.