--- title: "Hosted Custody and Case Management System" ocid: "ocds-h6vhtk-029b39" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029b39" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029b39.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029b39.json" source: "Find A Tender Service" current_stage: "Award" buyer: "LANCASHIRE CONSTABULARY" published: "2021-03-12" --- # Hosted Custody and Case Management System Buyer: LANCASHIRE CONSTABULARY Current stage: Award OCID: ocds-h6vhtk-029b39 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029b39) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-029b39.json) ## Summary The Lancashire Constabulary is seeking to enhance its policing and police records management capabilities through a tender for a Hosted Custody and Case Management System. This procurement, classified under computer-related services, aims to provide essential support for the police's operational processes in Preston, UK. The procurement is currently at the Award stage, and the contract was signed on 12 March 2021, with a total contract value of £6,000,000. This contract extends from 1 April 2021 to 31 March 2028 and was awarded to Northgate Public Services (UK) Limited after a negotiated procurement method due to the unique technical requirements of the service. This opportunity presents substantial growth potential for technology firms, particularly those specialising in information technology services, software development, and public sector solutions. Vendors capable of offering advanced policing and records management systems may find themselves in a competitive position, especially given the Lancashire Constabulary's recognition of the necessity for stability and continuity as they implement critical updates to their systems. This procurement is ideally suited for established businesses familiar with delivering complex tailored services in the public sector environment. ## Notice To provide a hosted custody and case management system together with related helpdesk support for use by the Lancashire Constabulary ### Lot Information Lot 1 Renewal of a contract from 1st April 2021 to 31 March 2028 to allow for the provision of policing and police records management software ### Procurement Information Negotiated procedure without prior publication * The works, supplies or services can be provided only by a particular economic operator for the following reason: * absence of competition for technical reasons Explanation: The Lancashire Constabulary relies on the grounds set out in Regulation 32(2)(b)(ii) (Use of the negotiated procedure without prior publication) of the Public Contracts Regulations 2015. For technical reasons, the services can be provided only by a particular tenderer, namely Northgate Public Services (UK) Limited. Northgate is currently providing the Lancashire Constabulary with a custody and police records management system under a contract procured in 2015. This contract was procured for a period of 5 years expiring 2021. The Lancashire Constabulary is undergoing the introduction of additional software functionality and associated changes included revised pricing and service levels commensurate with the revised requirements to be introduced shortly. The nature of the changes taking place will introduce different processes and will affect the fabric and operation of parts of the Lancashire Constabulary. The Lancashire Constabulary has therefore concluded that a period of stability is required in its policing records management system, to ensure that these critical services can continue to be delivered with the same personnel and processes in place, in sufficient time as the programme of change is completed. A change of supplier at this stage would introduce significant risk, at a time when there are already a change programme under way. Additional investment will also be made during this period, to ensure that the services can continue to be delivered to the same standard ensuring policing records and systems are managed accurately and securely. The Lancashire Police has undertaken a value for money assessment in order to satisfy itself that the proposed additional 7 year contract renewal of the NPS contract represents value for the services which are being delivered. These services can only be provided by the present supplier because of the operational constraints and risks associated with a change of supplier during the next critical period. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/005064-2021 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Negotiated without publication of a contract notice | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Mar 2021 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 12 Mar 2021 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £6,000,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | LANCASHIRE CONSTABULARY | | Locality | PRESTON | | Post town | Preston | | Postcode | PR4 5SB | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD4 Lancashire | | ITL 3 | TLD45 Mid Lancashire | | Local authority | Preston | | Electoral ward | City Centre | | Westminster constituency | Preston | | Delivery location | TLD4 Lancashire | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | NORTHGATE PUBLIC SERVICES (UK | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72222300 - Information technology services - 72500000 - Computer-related services ## Release History - 12 Mar 2021 at 13:53 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/005064-2021 ## Notice URLs - http://www.lancashire.police.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029b39. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029b39.json.