---
title: "Provision of 3rd Line Support & Minor Development to AiB Bespoke Case Management Systems"
ocid: "ocds-h6vhtk-029c1f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029c1f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029c1f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029c1f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ACCOUNTANT IN BANKRUPTCY"
published: "2021-03-16"
---

# Provision of 3rd Line Support & Minor Development to AiB Bespoke Case Management Systems

Buyer: ACCOUNTANT IN BANKRUPTCY  
Current stage: Award  
OCID: ocds-h6vhtk-029c1f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029c1f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-029c1f.json)

## Summary

The contract titled "Provision of 3rd Line Support & Minor Development to AiB Bespoke Case Management Systems" has been awarded by the Accountant in Bankruptcy, a key body in the UK's public procurement landscape, under the Scottish Government's collaborative framework for ICT Services - Digital and Technology Services. This active award is part of the services industry and involves a contract period of 36 months with a possible 12-month extension. The contract was signed on 13 March 2017, and the delivery will take place in the UK, as denoted by the region code UKM.

This tender presents a significant opportunity for businesses specialising in information technology services, particularly those capable of providing support and development for bespoke case management systems. Companies that deliver development software packages, information systems, and technology strategic review services would be especially well-suited to compete in this space. The extended timeline allows for prospective bidders to appropriately prepare and align their offerings with the specific needs of the Accountant in Bankruptcy, thereby enhancing their potential for business growth in the public sector.

### Lot Information

Lot 1

AiB has an ongoing requirement for 3rd line support and minor development for bespoke case management systems. In addition to support and minor development AIB require architectural system reviews to be undertaken on each supported system to assist in prolonging the life of each system. First and 2nd line IT support for all bespoke applications continues to be provided by our in-house dedicated IT Support Team. This contract was originally awarded as a call off under the Scottish Government (SG) collaborative framework for ICT Services - Digital and Technology Services (DATS) Framework (SP-14-007).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/005294-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Mar 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 13 Mar 2017 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £732,802 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ACCOUNTANT IN BANKRUPTCY |
| Locality | KILWINNING |
| Post town | Kilmarnock |
| Postcode | KA13 6SA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | North Ayrshire |
| Electoral ward | Kilwinning |
| Westminster constituency | North Ayrshire and Arran |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LEIDOS INNOVATIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48810000 - Information systems
- 48983000 - Development software package
- 72222100 - Information systems or technology strategic review services
- 72222300 - Information technology services

## Release History

- 16 Mar 2021 at 12:48 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/005294-2021

## Notice URLs

- http://www.aib.gov.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:233805-2015:TEXT:EN:HTML
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00233

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029c1f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029c1f.json.