--- title: "South Cambridgeshire District Council - Repairs, Maintenance and Asset Services" ocid: "ocds-h6vhtk-029e0c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029e0c" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029e0c.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029e0c.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "SOUTH CAMBRIDGESHIRE DISTRICT COUNCIL" published: "2021-08-03" --- # South Cambridgeshire District Council - Repairs, Maintenance and Asset Services Buyer: SOUTH CAMBRIDGESHIRE DISTRICT COUNCIL Current stage: Tender OCID: ocds-h6vhtk-029e0c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029e0c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-029e0c.json) ## Summary The South Cambridgeshire District Council is currently seeking bids for a contract titled "Repairs, Maintenance and Asset Services". This contract falls under the construction industry and involves a range of works including responsive and void repairs, heating servicing and maintenance, as well as cyclical and planned works. The tender is currently in the award stage, with a submission deadline set for 12th August 2021. The procurement process follows the selective (restricted) procedure, and the contract has an estimated total value of £118.5 million over a potential term of up to 15 years, commencing on 1st July 2022. This tender represents a significant opportunity for businesses specialising in construction, maintenance, and asset management services. Companies that offer responsive repairs, heating solutions, and ICT services that support project management and data analysis would be particularly well-suited to compete. Interested businesses should be prepared to demonstrate their capability in delivering services with a strong emphasis on quality and customer service, as the awarding of the contract will be based on the Most Economically Advantageous Tender (MEAT) criteria. ## Notice Outline of Contract Works and Services SCDC is seeking to procure a new CONTRACT FOR RESPONSIVE & VOID REPAIRS, HEATING SERVICING & MAINTENANCE, CYCLICAL AND PLANNED WORKS. This contract will include the following CORE and ADDITIONAL OPTIONAL workstreams: CORE - including all of the following work areas: * Call handling and repairs reporting, to include weekday 'core times' and an emergency out of hours service. * Responsive repairs (emergency, urgent, routine and out of hours) to residential properties and internal and external communal areas of blocks, as well as repairs to garages, including keeping and maintenance of repair records and the making, keeping and communication of repair appointments. * Repairs, major repairs and upgrades to void properties. * The servicing and maintenance of gas installations and central heating systems, as well as the servicing and maintenance of other non-gas heating types. * Planned responsive repairs. ADDITIONAL OPTIONAL - including some, or all, of the following work areas: * Cyclical redecorations in accordance with an agreed annual programme. * Non-core additional works relating to the above work types, such as aids and adaptations. * Cyclical inspections and works. * Planned works, including renewing/upgrading of internal and external building components, elements and systems. * Stock condition surveys (format to be agreed) The delivery of the CORE and ADDITIONAL OPTIONAL workstreams will need to be supported by well-designed and high performing: * ICT services and solutions for holding, management and analysis of data, information and reporting as well as the management of all 'end to end' processes related to the CORE and ADDITIONAL workstreams. * Service standards, performance management, monitoring and reporting (including a range of stretching KPIs and approaches to continuous improvement. The contract will be for an initial term of five years commencing 1 July 2022, with an option for it to be extended for two additional periods of 5 years (meaning up to 15 years in total) subject to satisfactory performance and value for money. There will be a no-fault break clause that can be enacted by either party giving 12 months' prior written notice. SCDC will appoint the Provider based upon the Most Economically Advantageous Tender (MEAT) to deliver the contract. The successful Provider will be expected to deliver Works and Services to a high standard, with a demonstrable focus on customer service and other strategic and operational priorities, at rates that offer best value for money. For more information and to obtain the tender documentation, please see our electronic tendering portal: https://procontract.due-north.com/Advert/Index?advertId=30c27d3abc88- eb11-810c-005056b64545 Please note the contract value stated is the estimated of Core and Additional Optional works over the entire potential 15 year term (and is not guaranteed). n addition to the above work, the Council is also keen for its Home Improvement Agency, Private Sector Leasing Scheme (Shire Homes) and its Housing Company (Ermine Street) to have access to the new repairs contract arrangements, as well as, potentially, other local authorities. To incorporate the use of the contract by the above the total annual contract value for contract notice purposes will be PS7.9m, an increase PS0.5m. ### Lot Information Lot 1 Outline of Contract Works and Services SCDC is seeking to procure a new CONTRACT FOR RESPONSIVE & VOID REPAIRS, HEATING SERVICING & MAINTENANCE, CYCLICAL AND PLANNED WORKS. This contract will include the following CORE and ADDITIONAL OPTIONAL workstreams: CORE - including all of the following work areas: * Call handling and repairs reporting, to include weekday 'core times' and an emergency out of hours service. * Responsive repairs (emergency, urgent, routine and out of hours) to residential properties and internal and external communal areas of blocks, as well as repairs to garages, including keeping and maintenance of repair records and the making, keeping and communication of repair appointments. * Repairs, major repairs and upgrades to void properties. * The servicing and maintenance of gas installations and central heating systems, as well as the servicing and maintenance of other non-gas heating types. * Planned responsive repairs. ADDITIONAL OPTIONAL - including some, or all, of the following work areas: * Cyclical redecorations in accordance with an agreed annual programme. * Non-core additional works relating to the above work types, such as aids and adaptations. * Cyclical inspections and works. * Planned works, including renewing/upgrading of internal and external building components, elements and systems. * Stock condition surveys (format to be agreed) The delivery of the CORE and ADDITIONAL OPTIONAL workstreams will need to be supported by well-designed and high performing: * ICT services and solutions for holding, management and analysis of data, information and reporting as well as the management of all 'end to end' processes related to the CORE and ADDITIONAL workstreams. * Service standards, performance management, monitoring and reporting (including a range of stretching KPIs and approaches to continuous improvement. The contract will be for an initial term of five years commencing 1 July 2022, with an option for it to be extended for two additional periods of 5 years (meaning up to 15 years in total) subject to satisfactory performance and value for money. There will be a no-fault break clause that can be enacted by either party giving 12 months' prior written notice. SCDC will appoint the Provider based upon the Most Economically Advantageous Tender (MEAT) to deliver the contract. The successful Provider will be expected to deliver Works and Services to a high standard, with a demonstrable focus on customer service and other strategic and operational priorities, at rates that offer best value for money. For more information and to obtain the tender documentation, please see our electronic tendering portal: https://procontract.due-north.com/Advert/Index?advertId=30c27d3a-bc88-eb11-810c-005056b64545 Please note the contract value stated is the estimated of Core and Additional Optional works over the entire potential 15 year term (and is not guaranteed). Options: The contract will be for an initial term of five years commencing 1 July 2022, with an option for it to be extended for two additional periods of 5 years (meaning up to 15 years in total) subject to satisfactory performance and value for money. There will be a no-fault break clause that can be enacted by either party giving 12 months' prior written notice. Renewal: The contract will be for an initial term of five years commencing 1 July 2022, with an option for it to be extended for two additional periods of 5 years (meaning up to 15 years in total) subject to satisfactory performance and value for money. There will be a no-fault break clause that can be enacted by either party giving 12 months' prior written notice. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/018642-2021 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Works | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Aug 2021 | | Submission deadline | 12 Aug 2021 | | Future notice date | 30 Jun 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | In approximately 5 years to 15 years dependent on whether options are exercised. | ## Values | Field | Value | | --- | --- | | Tender value | £111,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOUTH CAMBRIDGESHIRE DISTRICT COUNCIL | | Locality | CAMBOURNE | | Post town | Cambridge | | Postcode | CB23 6EA | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH4 Cambridgeshire and Peterborough | | ITL 3 | TLH42 Cambridgeshire CC | | Local authority | South Cambridgeshire | | Electoral ward | Cambourne | | Westminster constituency | St Neots and Mid Cambridgeshire | | Delivery location | Not specified | ## CPV Codes ### Divisions - 45 - Construction work - 50 - Repair and maintenance services ### Codes - 45000000 - Construction work - 50000000 - Repair and maintenance services ## Release History - 3 Aug 2021 at 14:43 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018642-2021 - 14 Jul 2021 at 18:01 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016545-2021 - 13 Jul 2021 at 11:02 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016332-2021 - 22 Mar 2021 at 15:27 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/005787-2021 ## Notice URLs - https://procontract.due-north.com/Advert/Index?advertId=30c27d3a-bc88-eb11-810c-005056b64545 - https://procontract.due-north.com/Advert/Index?advertId=30c27d3abc88- - https://procontract.due-north.com/Advert?advertId=81780cbd-9ce4-eb11-810d-005056b64545&fromRfxSummary=True&rfxId=505a349f-c8e3-eb11-810d-005056b64545 - https://www.scambs.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029e0c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029e0c.json.