---
title: "Clinical Communications Gateway Support and upgrade services - National Services Scotland"
ocid: "ocds-h6vhtk-029e63"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029e63"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029e63.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029e63.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BUSINESS SERVICES ORGANISATION I T S"
published: "2021-03-23"
---

# Clinical Communications Gateway Support and upgrade services - National Services Scotland

Buyer: BUSINESS SERVICES ORGANISATION I T S  
Current stage: Award  
OCID: ocds-h6vhtk-029e63

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-029e63.json)

## Summary

The procurement process titled "Clinical Communications Gateway Support and Upgrade Services" is conducted by the Business Services Organisation I T S, representing the NHS in Scotland. Categorised under IT services with a focus on consulting and software development, this procurement is centred in the UK. The procurement method is classified as limited, involving an award procedure without prior publication of a call for competition. The contract, valued at £220,000 and currently active, was signed on 18 March 2021, with the overall procurement status now complete.

This tender offers significant opportunities for companies specialising in IT and software support services, particularly those with experience in healthcare systems and interoperability solutions. Businesses that understand the operational needs of clinical communications systems and have the capability to deliver responsive support and upgrades to existing platforms would be well-positioned to compete. Given the importance of the Clinical Communications Gateway in facilitating secure and timely referrals within the NHS, successful bidders can expect to contribute to vital improvements in patient care and workflow efficiency.

## Notice

The CCG system was designed and developed by the NHS in Scotland - National Services Scotland (NSS). Ownership and technical knowledge of the system rests only with NSS. The software is also used in Scotland and Wales and NSS undertake all services to ensure commonality across the user base.

### Lot Information

Lot 1

The Clinical Communications Gateway (CCG) was developed and is supported by National Services Scotland - a Pubic Body providing services to the NHS in Scotland. NSS have provided the system to the HSC and is used to send and track electronic referrals between GPs and secondary and community care services. NSS provide application system support and upgrade services to the HSC. CCG has brought significant benefits to the referral process in recent years. It helps ensure the secure and timely delivery of accurate patient referral details so improving the service to patients. The HSCB has mandated the use of CCG for all referrals from GPs to consultant led services. A failure to continue with the system would have a very significant impact on patients, GPs and staff in secondary and community care settings.

### Procurement Information

The CCG system was designed and developed by the NHS in Scotland - National Services Scotland (NSS). Ownership and technical knowledge of the system rests only with NSS. The software is also used in Scotland and Wales and NSS undertake all services to ensure commonality across the user base.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/005874-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Mar 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Mar 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £220,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BUSINESS SERVICES ORGANISATION I T S |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT1 4JE |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NHS NATIONAL SERVICES SCOTLAND |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Mar 2021 at 14:53 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/005874-2021

## Notice URLs

- http://www.hscbusiness.hscni.net/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029e63. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029e63.json.